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Stevenage, Hertfordshire

Access Officer

Hertfordshire County Council
Green Space & Land Management
Green Space & Land Management
£34,434.0/Year
Job
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Description

Location
Stevenage - Hybrid working arrangement

Hours
Full Time - 37 hours per week

Salary
£34,434 progressing to £37,280 per annum (pro rata for part time)

About the Role
Hertfordshire’s network of Public Footpaths, Bridleways and Byways plays a vital role in helping people enjoy the outdoors, travel actively and feel connected to their local area. The Countryside & Rights of Way Access Team is responsible for maintaining this network, working closely with local communities and landowners to keep routes open, safe and welcoming.

This varied, hands-on role combines outdoor work with collaborative problem-solving. You will inspect fault reports and issues on the network, engage with landowners, support volunteer teams and respond to public enquiries.

Key duties include:
- Inspecting Public Rights of Way fault reports and identifying maintenance or accessibility needs
- Specifying, procuring and overseeing contractor works
- Working constructively with landowners to resolve access issues and agree improvements
- Supporting volunteers and community groups caring for local paths
- Handling public enquiries in a helpful and customer-focused manner
- Responding to planning consultations to protect and improve access to the network

You will be part of the wider Countryside & Rights of Way Service, collaborating with colleagues in Definitive Map, Commons & Village Greens, Community Engagement and other specialist teams.

This role offers the opportunity to make a visible, lasting impact on a valued public asset. You will be supported by a knowledgeable, collaborative team and given space to apply your judgement, interpersonal skills and local insight. If you enjoy working outdoors, engaging with communities and helping people responsibly enjoy Hertfordshire’s countryside, this role is for you.

Requirements

Experience
- Experience working with Public Rights of Way, countryside access or land management
- Practical knowledge of Public Rights of Way legislation
- Proven track record of positive engagement with landowners, volunteers and the public

About you
- Strong communication skills with the ability to explain information clearly and calmly
- Problem-solving mindset focused on practical, agreed solutions
- Ability to organise your own work and manage a varied workload
- Enthusiastic about working outdoors and engaging with communities

Qualifications
- Full manual driving licence is essential due to travel requirements across Hertfordshire

Expiry date: 04/06/2026
Access Officer
Company:
Hertfordshire County Council
Salary:
£34,434.0
Job Type:
Job
Location:
Stevenage, Hertfordshire