Location
City of London

Hours
37.5 hours per week

Salary
£39,518 per annum

About the Role
Join Thames Reach as a Senior Practitioner within the City Outreach and Mobile Intervention Support Team (MIST). Thames Reach is dedicated to ending homelessness in and around London by working directly with people who are rough sleeping or at risk of homelessness. The Outreach teams operate across London, responding rapidly and flexibly to support individuals off the streets. You will oversee the delivery of MIST, ensuring clients accommodated after rough sleeping in the City of London receive the support needed to sustain short-term accommodation.

In this role, you will provide operational management, make sound decisions under pressure, and offer supportive line management to client-facing colleagues. You will work closely with the Lead Manager to maintain team efficiency and strategic relevance, develop strong partnerships with external agencies, and review data to ensure high standards of service delivery.

Thames Reach is recognised as one of the top 100 Best Workplaces in the UK, offering a rewarding environment to develop your skills and build a fulfilling career.

Experience
- Extensive experience delivering support to adults facing multiple disadvantages.
- Understanding of psychologically informed approaches to homelessness support.
- Proven track record in achieving accommodation outcomes for people who have been homeless, including statutory homelessness solutions.
- Ability to prioritise effectively in a fast-paced environment managing complex risk.
- Leadership skills to motivate colleagues while ensuring their safety and development.
- Competency in data manipulation and analysis using generic IT systems.

About you
Committed and compassionate with a strong understanding of the impact of street homelessness. You are able to lead and support teams effectively, work collaboratively with partner agencies, and maintain high standards of service delivery. You thrive in dynamic environments and are motivated by making a positive difference in people’s lives.

Qualifications
Relevant qualifications are desirable but not explicitly stated. A commitment to ongoing professional development and safeguarding is essential.