Location
London

Hours
Full Time

Salary
Competitive, commensurate with experience

About the Role
The Chancery Rosewood, opening in Summer 2025, is a Rosewood Hotel Group property located in the iconic former U.S. Embassy on Grosvenor Square, reimagined by British architect Sir David Chipperfield. Featuring 144 spacious suites designed by Joseph Dirand and a variety of dining and entertainment spaces, it will serve as a stage for progressive ideas, voices, and expression. We are seeking an Impact & Sustainability Manager to shape the transformation of Rosewood Hotel Group into a purpose-led company committed to creating a future where people and place enrich one another.

This role is pivotal in translating global ambition into action by adapting the group’s global roadmap to create bespoke strategies for The Chancery Rosewood. You will devise and implement actions that help build a distinctive brand while delivering positive impact on people and place.

Key Responsibilities
- Lead the Social Impact and Sustainability strategy for the hotel.
- Serve as Social Impact and Sustainability advisor to the Managing Director and Executive Committee.
- Support the regional Social Impact Lead by engaging external advisors to review impact programs.
- Derive KPIs and regularly measure the social impact of initiatives.
- Ensure all Department Heads cascade action plans into SMART goals that are approved and implemented.
- Collect and consolidate information across departments for reporting and communication.
- Inspire, engage, and communicate vision and strategy internally through meetings and employee engagement channels.
- Collaborate with internal stakeholders (Operations, Talent & Culture, Brand) and external advisors to develop and monitor action plans.
- Drive cross-departmental planning to align hotel goals with group ambitions.
- Coordinate implementation of the roadmap by cascading goals into actions and milestones, raising awareness, and fostering collaboration.
- Lead associate volunteering efforts by identifying opportunities and promoting participation.
- Build stakeholder buy-in through awareness and education to develop internal ownership and mobilize action.
- Analyze key metrics related to social impact and sustainability commitments and provide actionable recommendations.
- Establish partnerships with organizations, individuals, and events across all hotel departments.
- Support program development that empowers internal and external communities.
- Explore opportunities to collaborate with local and global sustainability organizations.
- Create engaging ways to inform guests and associates about sustainability efforts and practical measures.
- Assist properties in identifying and communicating impactful stories.

Rosewood Hotel Group is built on relationship hospitality, where genuine connections shape luxury experiences. Across our hotels, we push boundaries, embrace individuality, and create spaces that feel both welcoming and extraordinary.

Experience
- Proven leadership in sustainability, ideally within hospitality, luxury brands, or lifestyle sectors.
- Strong knowledge of environmental legislation, ESG frameworks, and responsible business practices.

About you
- Inspirational communicator with the ability to engage teams, guests, and stakeholders.
- Strategic thinker with a pragmatic approach to implementation and reporting.
- Passionate about impact yet commercially minded, understanding how responsible business drives brand loyalty and profitability.

Qualifications
- Degree-qualified in sustainability, environmental science, business ethics, or a related field.

Diversity & Inclusion
At Rosewood, we are committed to equity, inclusion, and belonging. We ensure a fair, transparent hiring process and are dedicated to creating opportunities for all, regardless of background.