Location
London

Hours
Full Time

Salary
Competitive, commensurate with experience

About the Role
The Chancery Rosewood, opening in Summer 2025, is a Rosewood Hotel Group property located in the iconic former U.S. Embassy on Grosvenor Square, reimagined by British architect Sir David Chipperfield. Featuring 144 spacious suites designed by Joseph Dirand and a variety of dining and entertainment spaces, the hotel aims to be a stage for progressive ideas, voices, and expression. We are seeking an Impact & Sustainability Manager to shape the transformation of Rosewood Hotel Group into a purpose-led company committed to creating a future where people and place enrich one another.

This role is pivotal in translating global ambitions into actionable strategies tailored for The Chancery Rosewood. You will develop and implement bespoke social impact and sustainability strategies that reinforce the brand’s distinctiveness while delivering positive outcomes for people and place.

Key Responsibilities
- Lead the Social Impact and Sustainability strategy for the hotel.
- Serve as advisor to the Managing Director and Executive Committee on social impact and sustainability matters.
- Support the regional Social Impact Lead by engaging external advisors to review impact programs.
- Define KPIs and regularly measure the social impact of initiatives.
- Ensure all Department Heads cascade action plans into SMART goals that are approved and implemented.
- Collect and consolidate data across departments to support reporting and communication.
- Inspire and engage internal teams by communicating vision and strategy through meetings and engagement channels.
- Collaborate with internal stakeholders (Operations, Talent & Culture, Brand) and external advisors to develop and monitor action plans.
- Align hotel goals with group ambitions through cross-departmental planning.
- Coordinate roadmap implementation by cascading goals into actions and milestones, raising awareness, and fostering collaboration.
- Lead associate volunteering efforts by identifying opportunities and promoting participation.
- Drive stakeholder buy-in through education and awareness to foster internal ownership and mobilize action.
- Analyze key metrics related to social impact and sustainability commitments and provide actionable recommendations.
- Establish partnerships with organizations, individuals, and events across departments including Engineering, Rooms, Talent & Culture, Culinary, and Food & Beverage.
- Support development of programs that empower internal and external communities.
- Explore collaborations with local and global sustainability organizations.
- Create engaging ways to inform guests and associates about sustainability and encourage simple, effective actions.
- Assist properties in identifying and communicating impactful stories.

Experience
- Proven leadership in sustainability, ideally within hospitality, luxury brands, or lifestyle sectors.
- Strong knowledge of environmental legislation, ESG frameworks, and responsible business practices.

About you
- Inspirational communicator capable of engaging teams, guests, and stakeholders.
- Strategic thinker with a pragmatic approach to implementation and reporting.
- Passionate about impact with a commercial mindset, understanding how responsible business drives brand loyalty and profitability.

Qualifications
- Degree-qualified in sustainability, environmental science, business ethics, or a related field.

Diversity & Inclusion
Rosewood Hotel Group is committed to equity, inclusion, and belonging. We ensure a fair, transparent hiring process and are dedicated to creating opportunities for all, regardless of background.