Location
Clean Start, Unit G, Longford Trading Estate, Thomas Street, M32 0JT, London

Hours
Full Time - 36.25 hours per week

Salary
Starting at £28,887 per annum

About the Role
Join the Clean Start Team at London and Quadrant Housing Trust as an Operational Mentor within the Grounds Maintenance team. You will work alongside operatives delivering grounds maintenance services across contracted sites, including hard and soft landscaping tasks such as grass cutting, weed suppression spraying, leaf clearance, and removal of unwanted tree growth. In this role, you will lead and mentor a diverse local team on site, providing constructive feedback and actively developing team members. You will ensure customer standards and targets are met, accurately record time on site, and contribute to a positive customer experience. Your proactive approach will help improve service delivery by incorporating customer feedback. Our mission is to create clean, safe communities that residents are proud to call home.

Benefits
Excellent pension plan (up to 6% double contribution), 28 days annual leave rising to 31 days with length of service plus bank holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours paid volunteering days, lifestyle benefits, Employee Assistance Programme and more.

Additional Information
The successful candidate will need to apply for or hold an Enhanced Disclosure Barring Service (DBS) certificate to work within the team. Early applications are encouraged as the vacancy may close before the stated deadline.

Experience
- Relevant grounds maintenance experience
- Experience leading a team or demonstrable leadership skills
- Knowledge of health and safety regulations in a corporate environment
- Experience using a variety of equipment and hand tools
- Chipping and chainsaw experience is desirable

About You
- Excellent customer service and communication skills
- Positive, can-do attitude
- Ability to mentor and develop team members
- Proactive and responsive to customer feedback

Qualifications
- Full driving licence (required to drive L&Q fleet vans)
- PA1 and PA6 City and Guilds qualifications are advantageous
- Knowledge of COSHH legislation