Location
London, GBR; Luxembourg, LUX; Barcelona, ES

Hours
Full Time

Salary
Competitive, commensurate with experience

About the Role
The Amazon Marketplace offers millions of Sellers the opportunity to build and grow their business using Amazon's reach and expertise. Sellers are a critical part of Amazon's ecosystem to deliver on our vision of offering the Earth's largest selection and lowest prices. Amazon's Pay-on-behalf compliance service helps Sellers fulfill their environmental compliance obligations under Extended Producer Responsibility (EPR) laws in the EU, enabling them to keep selling on Amazon. EPR is an environmental policy that makes Sellers who first place a product subject to EPR requirements in a country responsible for the entire life cycle of the products they introduce on the market, from design to end of life.

As a Senior Risk Program Manager on the team, you will lead strategic initiatives to protect Seller business on Amazon, focusing on the Pay-on-behalf compliance service. You will work closely with product, operations, compliance, legal, and public policy teams to drive program success. The ideal candidate is customer obsessed, passionate about the positive impact environmental compliance can have on businesses, thrives in a fast-paced environment, and is able to prioritize multiple deliverables. Collaboration, excellent business acumen, and strong communication skills are essential.

Key responsibilities include:
- Defining and executing working backwards plans and mechanisms to successfully implement the Pay-on-behalf services program in the EU
- Defining and tracking metrics and goals to measure success across critical work streams
- Proactively identifying gaps or blockers to seller experience, proposing solutions, and driving implementation across partner teams
- Actively seeking ways to improve program-related process efficiencies and effectiveness
- Communicating updates on key strategic programs and metrics to leaders and stakeholders

Experience
Several years of relevant work experience with demonstrated ability to manage cross-functional stakeholder relationships. Proven track record of thriving with partial information, managing multiple competing priorities, evaluating trade-offs, and identifying new opportunities.

About you
Customer obsessed and passionate about environmental compliance and its positive impact on businesses. Strong strategic thinker with creative problem-solving skills and operational excellence. Collaborative team player with excellent business acumen and communication skills. Comfortable working in a fast-paced environment and managing multiple deliverables.

Qualifications
Bachelor's degree or equivalent required. MBA or equivalent advanced degree preferred.