Location
London

Hours
Permanent role with shifts including night service and periodic shift cover across different times.

Salary
£39,807 - £41,637 per annum

About the Role
Tower Hamlets Council is seeking motivated Waste Operations Supervisors to join the Waste Services team. You will supervise and directly monitor waste and recycling collections as well as street, markets, and parks cleansing operations. The role requires ensuring services are delivered safely, efficiently, and effectively within budget, with tasks completed to set standards and accurate financial reporting. Key responsibilities include booking in staff and agency resources, allocating fleet vehicles and equipment, ensuring staff present a positive corporate image with appropriate uniform and PPE, setting clear daily expectations and standards, monitoring staff performance and health and safety compliance, managing training and development needs, and taking early action on performance issues in line with Council HR policies. You will also debrief crews and staff at shift end, maintain accurate records of work completed and incidents, and develop positive relationships with colleagues, stakeholders, and communities to support the Council’s strategic priorities.

About Tower Hamlets
Tower Hamlets is a dynamic and diverse London borough, blending rich history with innovation. It is one of the fastest growing and youngest boroughs in the UK, offering unique opportunities to make a real difference. The Council is committed to equality, diversity, and inclusion, guided by its TOWER values – Together, Open, Willing, Excellent, and Respect. Our award-winning Town Hall in Whitechapel provides a modern, collaborative workplace at the heart of the borough. Join us to work in an environment where your efforts have visible impact and where you can thrive professionally.

Council Employee Benefits
- Competitive salary £39,807 – £41,637
- Local Government Pension Scheme membership
- Generous annual leave: 29 days rising to 33 days after 5+ years’ service, plus bank holidays and 3 additional days at Christmas
- Flexible and agile working to support work–life balance
- Staff money-saving schemes such as rent deposit loans and season ticket loans
- Learning and development opportunities through the Learning Academy with clear career and leadership pathways

Experience
- Several years’ experience working in a waste management operational environment
- Experience using IT software and equipment to support supervision and monitoring of waste operations

About You
- Excellent communication, relationship management, and problem-solving skills
- Ability to motivate and coach teams to deliver high standards
- Commitment to promoting excellence and continuous improvement within the service

Qualifications
- Valid full driving licence (Category C1) required
- We encourage applications from operatives eager to advance their careers in waste management and develop supervisory experience