Location
Leeds

Hours
37.5 hours per week, including some weekend and evening working with flexibility as required to meet service needs.

About the Role
The Facilities Patient Environment team at Leeds Teaching Hospitals NHS Trust have an exciting opportunity for an Operational Assistant Manager for Facilities. The successful candidate will assist the Facilities Operational Manager in the day-to-day management of key services including cleaning and patient meal service delivery. Additional responsibilities include supporting portering, cleaning response, and circulation cleanliness services.

This role requires excellent communication skills to liaise effectively with multidisciplinary teams across clinical and facilities departments to ensure services meet agreed standards and timescales. You will foster close working relationships to maintain and continuously improve the highest standards, ensuring all patients and visitors have an excellent experience.

Key duties include:
- Day-to-day management of a 24/7 service
- Supporting the Facilities management team
- Ensuring high standards of cleanliness across the service profile
- Ensuring effective and safe delivery of the patient meal service
- Leading the operational supervisory team
- Being highly visible and proactive in identifying and resolving issues
- Multi-disciplinary team working and communication

Leeds Teaching Hospitals NHS Trust is a leading healthcare institution serving 1.7 million patients annually, with a £1.4 billion budget and over 21,000 staff. Our values are Patient-centered, Collaborative, Fair, Accountable, and Empowered.

Experience
- Essential: Supervisory experience in a large site domestic or patient food service environment.
- Proven track record in achieving cleaning and patient food service targets.
- Desirable: Experience as an Assistant Manager in a large-scale Facilities Department.

About you
- Strong leadership and motivational skills.
- Excellent communication and interpersonal skills to relate well with Patient Environment staff.
- Ability to coordinate Patient Environment services on a day-to-day basis.
- Proactive and able to identify and resolve operational issues.
- Competent in using most Microsoft Office packages.

Qualifications
- Educated to a relevant certificate level or ability to achieve this.
- Intermediate Food Hygiene Certificate (Level 3 Food Safety) or willingness to achieve within 6 months of appointment.
- Completion of recent and appropriate Patient Environment or Facilities course.
- Knowledge of cleaning and catering practices, PLACE standards, and key Human Resource policies and procedures.
- Excellent IT and administrative skills.