Location
London - Postcodes E, EC, IG, N, NW, W, WC

Hours
Full Time

Salary
Dual Fuel - £39,033
Dual Fuel (3 phase/CT) - £40,117
Dual Fuel - £42,285 (if based inside the M25)
Dual Fuel (3 phase/CT) - £43,370 (if based inside the M25)
£2,000 attendance and safety bonus per annum for full time roles
On target earnings of up to £50,000+
Additional £1,000 for 3 phase/CT and/or Medium Pressure qualification
Regular overtime paid at time and a half and double time on Sundays

About the Role
At M Group Energy, we deliver essential energy infrastructure services across electricity transmission, distribution, renewable energy, EV, metering, and home decarbonisation. As part of our Metering team, you will provide a wide range of services including Smart meter installations, investigating non-communicating smart meters, and emergency and maintenance appointments. This role offers the opportunity to work independently while engaging with customers, providing in-depth explanations of meter benefits and safe usage.

Customer service is a top priority, and you will respond to emergencies, restoring power or gas when customers need it most. You will receive continuous training to maintain and develop your skills, supported by a strong health and safety culture. Weekly meetings and regular support from field managers ensure you are never working alone.

With 87% of our field management team promoted internally, this role offers excellent career progression opportunities. You will be provided with a company van, fuel card, private healthcare, and access to various employee benefits designed to support your life in and out of work.

Join us and be part of a friendly, respectful environment where you are encouraged to thrive and make a difference in the UK energy retail sector.

Experience
Experience installing gas and electric smart meters is preferred. Previous MOCOPA experience is advantageous but not essential.

About you
You must hold a valid UK driving licence with at least 1 year held and fewer than 6 points. You should enjoy working independently, have strong customer service skills, and be motivated to develop your career in the energy sector.

Qualifications
Essential qualifications include CCN1, CMA1, CMA3, or NVQ Level 2 in Smart Metering Dual Fuel.
Desirable but not required: REGT1, 3 phase, CT qualifications.
Additional qualifications in 3 phase/CT and/or Medium Pressure will attract a salary enhancement.