Location
Camden, London

Hours
35 hours per week, Monday - Friday, Hybrid working pattern

Salary
£58,451.10 per annum

About the Role
As the Gas and Electrical Technical Manager within Riverside Property Services, you will lead, manage, and oversee the quality assurance and compliance auditing functions for all building services across Riverside’s property portfolio. This includes accountability for compliance relating to gas, heating, hot water, water pumps, electrical systems, Heat Interface Units (HIUs), and Heat Stores. You will manage and support compliance auditors to ensure the highest standards of safety, regulatory compliance, and quality of work delivered by both Riverside’s Direct Labour Organisation (DLO) and external contractors. Your role is critical in safeguarding Riverside’s essential accreditations such as Gas Safe Registration and NICEIC Registration, while maintaining compliance with statutory and regulatory requirements.

Riverside Property Services manages repairs, servicing, voids, and planned maintenance to over 24,000 properties across London, the Southeast, and Home Counties. This role offers the opportunity to make a significant impact by leading compliance assurance and quality standards across a diverse and extensive housing portfolio.

Why Riverside?
Riverside is a housing association with a 90-year history of revitalising neighbourhoods and supporting communities. We provide over 75,000 affordable residential and retirement homes across the UK. Working with us, you will benefit from competitive pay, a generous pension, 28 days holiday plus bank holidays, flexible working options, investment in learning and development, and a wide range of additional benefits. We are committed to diversity and inclusion, operating guaranteed interview schemes for disabled and ethnically diverse applicants who meet the minimum criteria.

Experience
- Extensive experience managing compliance and quality assurance in building services, specifically within gas, heating, hot water, electrical systems, and related areas.
- Demonstrated leadership experience managing compliance auditors and teams.
- Proven ability to safeguard and maintain critical accreditations such as Gas Safe and NICEIC.
- Experience working collaboratively with external auditors, regulatory bodies, and contractors.
- Strong analytical and technical reporting skills with the ability to present findings clearly to senior stakeholders.
- Good time management, planning, and organisational skills.
- Proficient with IT systems including Microsoft Office and auditing software.
- Full UK Driving Licence.

About you
You are a confident leader with a strong technical background in building services compliance. You have excellent communication and interpersonal skills, enabling you to effectively manage teams and liaise with external regulators. You are proactive in identifying compliance risks and implementing solutions. You are committed to continuous improvement and capable of mentoring and developing staff. Your approach is collaborative and you thrive in a dynamic environment where safety and quality are paramount.

Qualifications
- Qualifications in building services management, compliance auditing, or a relevant technical discipline.
- Comprehensive knowledge of relevant regulations including:
- Gas Safety (Installation and Use) Regulations 1998
- BS 7671 Wiring Regulations
- Electricity at Work Regulations 1989
- Heat Network (Metering and Billing) Regulations
- Health & Safety at Work Act 1974
- CDM Regulations
- Desirable qualifications include chartered membership or equivalent in a relevant professional institution (e.g., CIBSE, CIOB, IOSH), Health and Safety qualifications (IOSH/SMSTS), Microgeneration Certification Scheme (MCS) accreditation, and experience in social housing or DLO operations.
- Experience using compliance management software and data analytics tools is advantageous.
- Proven track record in training and developing staff on compliance and safety standards is desirable.