Location
Hemel Hempstead

Hours
35 hours per week

Salary
£49,959 per annum

About the Role
At Hightown Housing Association, we are committed to providing safe, high-quality homes and excellent services for our residents. As a Healthy Homes Supervisor within our Asset Management team, you will support the Healthy Homes Manager in delivering a responsive and effective service across our housing portfolio. You will lead a team of Healthy Homes Multi-Trade Operatives and Electricians, ensuring works are completed to a high standard and within required timescales.

A key focus of the role includes carrying out technical property inspections, investigating hazards within homes, and overseeing and carrying out day-to-day multi-trade remedial works. You will play an important part in ensuring compliance with housing health and safety requirements, including damp and mould assessments and inspections carried out in line with Awaab's Law and the Housing Health and Safety Rating System (HHSRS).

Additional responsibilities include:
- Supervising and supporting a team of operatives to drive high performance and quality outcomes
- Carrying out technical inspections, work-in-progress checks and post-inspections
- Performing multi-trade remediation works and ensuring timely resolution of identified hazards
- Liaising with contractors, consultants and internal stakeholders to deliver effective solutions
- Producing reports, specifications and recommendations for maintenance works
- Maintaining accurate stock condition data to support future investment planning
- Ensuring residents receive an excellent service and are kept informed throughout works

Experience
- Experience within a maintenance, repairs or building environment
- Experience delivering excellent customer service in a customer-facing role
- Experience carrying out property, health and safety or compliance inspections
- Experience supervising a team of multi-trade operatives is beneficial
- Knowledge of housing compliance, HHSRS or Awaab's Law is advantageous

About you
- Strong knowledge of building construction and property maintenance
- Excellent communication and interpersonal skills
- Ability to manage competing priorities and work effectively under pressure
- Commitment to providing outstanding services to residents
- A full UK driving licence and access to a vehicle for business use