Location
Edinburgh
Hours
Full Time (hours not specified)
Salary
Negotiable
About the Role
Our Horticulture Managers play an essential role in delivering customer experience across our stores - driving sales, promoting customer loyalty, providing excellent plant advice and maintaining department standards, whilst working alongside the general manager to set a standard within our flagship department. Responsibilities include overseeing the horticulture department operations to maximise profitable sales and growth, whilst creating a unique customer-focused environment. You will provide expert advice and guidance in relation to plant care, maintenance and core gardening products. You will inspire your team’s passion for delivering the best in-store experience possible by creating a brilliant customer journey and experience. Working closely with our central support teams, you will maintain excellent communication to improve our business. Ensuring all health & safety regulations are carried out across the store, you will care for employee and customer welfare. As a member of the senior management team, you will also have duty manager responsibilities including key holder duties.
About Us
At Dobbies, we’re proud to have a history dating back to 1865. Founded by James Dobbie, we are the only garden centre retailer to have stores in every nation across the UK. Our passion and joy for gardens and plants is what makes us special. In our stores, we showcase this through own brand and branded products, concession partners and services. We champion garden living all-year-round. Many of our stores feature a restaurant or coffee shop, where customers can enjoy refreshments or meals in a relaxed and welcoming environment. We offer a calendar of events and experiences that bring people and communities together, and we have a national charity partner that both our colleagues and customers raise money for. We’re committed to being a great place to work. We’re one team and encourage our colleagues to be the best version of themselves every day; to share their wins and celebrate success. Together, we make it work for our customers.
What We Offer
Generous annual leave entitlement with flexibility to use holidays when you want and limited statutory days off required. Enjoy generous uncapped discounts across our stores with 50% off in our Restaurants, 25% off in the Garden Centre and 10% off in our food halls. Access to Stream – support your financial wellbeing with the ability to access earnings ahead of payday, save for the future and receive financial advice. Access to Retail Trust – confidential support including virtual GP, free counselling service and discounted retail rewards via our employee wellbeing platform. Access to Dobbies Academy – continue your development with our eLearning platform and development programmes. Thrive in a passionate, diverse and committed team culture focused on making it work for our customers.
Experience
Proven horticultural expertise combined with retail management experience. Commercial awareness with an understanding of budgets, profitability from driving sales and improved ways of working.
About You
Ability to identify training needs and effectively coach and train all levels to ensure teams deliver a first-class customer experience and maintain a safe centre environment. Adaptable and able to act quickly and enthusiastically to changing priorities, workload and new regulations or requirements. Skilled in positively managing change, leading the team through each season with care and motivation to deliver the best. Demonstrates Dobbies’ values at all times - working as one team, continuously improving, bringing a smile, living and breathing gardens, and making it work for customers.
Qualifications
Not explicitly stated but horticultural expertise and retail management experience are essential.
