Location
London

Hours
Full Time (hours not specified)

Salary
£28,000 per annum

About the Role
This is an exciting opportunity to support the essential functions of a dynamic and progressive charity. As Operations Officer, you will use your analytical and problem-solving skills while providing administrative support to managers and staff across multiple departments. Your role will ensure all interactions between the organisation and its stakeholders are positive, productive, and efficient. You will work closely with Education, Finance, Environmental Landscaping, and Therapy teams to help unify efforts and support the charity’s mission for people and planet.

Key responsibilities include general administrative duties to promote an organised, efficient, and digitised working environment; assisting with the creation of web pages, newsletters, and posters using Squarespace CMS and Canva; attending to visitors’ needs; monitoring and ordering inventory and consumables guided by procurement policies and sustainability principles; acting as a point of contact for suppliers; reviewing service and supplier contracts with the Finance Manager; and ensuring compliance with data protection laws.

Additional duties involve collaborating with the Finance Manager on financial reporting and supplier correspondence, maintaining training records with HR, managing vehicle insurance and road tax renewals, sending and monitoring invoices, organising registers and feedback forms for funders, assisting with volunteer management, and administering City and Guilds Horticulture training programmes. You will also liaise with workshop practitioners to launch and manage the workshop booking system.

Walworth Garden is an actively anti-racist and anti-oppressive organisation committed to safeguarding vulnerable individuals. All staff will undergo a DBS check.

Experience
Proven problem-solving skills and proficiency with spreadsheets are essential. Experience with administrative duties across multiple teams or departments is highly desirable. Familiarity with digital tools such as Squarespace CMS, Canva, Quickbooks, and GoCardless is advantageous.

About you
You are proactive, adaptable, and able to manage a variety of tasks simultaneously. You enjoy working in a community-focused environment and are committed to ethical practices and sustainability. You demonstrate strong organisational skills, attention to detail, and the ability to communicate effectively with diverse stakeholders. You align with Walworth Garden’s values of inclusivity and anti-oppression and are comfortable working in a public-facing role.

Qualifications
While no specific qualifications are mandated, experience or training in administration, finance, or community services is beneficial. A willingness to undergo a DBS check and comply with safeguarding policies is required.