Location
Biggleswade, Central London

Hours
Full Time

Salary
Negotiable

About the Role
We are seeking a knowledgeable and commercially minded Product Specialist to support our Grass Care, Forest & Landscape category. This role is ideal for someone with strong technical expertise in outdoor power equipment and associated parts, combined with a customer-focused approach. You will act as a key advisor to customers, helping them select the right products while contributing to category performance through analysis and market insight.

As a Product Specialist, you will play a key role in supporting both customers and internal teams. Your responsibilities will include:
- Providing expert technical support and guidance to customers on Grass Care, Forest & Landscape products
- Responding to incoming customer enquiries with tailored solutions and recommendations
- Preparing quotations and assisting customers in product selection
- Helping customers navigate and optimise use of the company webshop
- Monitoring market trends, product developments, and pricing within the sector
- Producing and interpreting sales analyses to support category growth and performance
- Maintaining and developing product knowledge across a wide range of equipment and brands
- Collaborating with internal teams to align product offerings with customer needs

About Us
Kramp is an ambitious, fast-growing, and financially sound organisation active throughout Europe with a leading position in the agricultural market for parts. We heavily invest in E-Business and innovations to make it easy for our customers to run their businesses. Working at Kramp means joining over 3500 international colleagues who are enthusiastic, professional, and involved. We speak our customers’ language, understand their challenges, and earn their trust to exceed expectations. Our promise “It’s that easy” is embedded in our culture and DNA.

Working at Kramp means:
- You belong here: Being part of our open business community
- Your work makes a difference: Have an impact on what matters
- You will develop and realise: Learn and realise your potential

Experience
Background in technical, commercial, or agricultural engineering discipline preferred. Strong understanding of parts and components used in servicing, maintaining, and repairing outdoor power equipment including handheld tools, ride-on machinery, and vehicle attachments. Cross-brand knowledge of leading manufacturers such as Stihl, Husqvarna, and Honda, as well as familiarity with UK-based brands. Awareness of consumables and accessory markets including pricing and demand trends. Experience working with product data, content, and systems to align products with customer needs.

About You
You thrive in a dynamic and innovative environment where initiative, entrepreneurship, and personal development are encouraged. You bring strong advisory and problem-solving skills with a solution-oriented mindset. You have commercial awareness and a genuine interest in the Grass Care, Forestry, and Landscaping sectors. Comfortable working with data, systems, and digital tools. Excellent written and verbal communication skills. Proactive, self-motivated, and able to thrive in a dynamic environment. Working knowledge of English is required for internal communication.

Qualifications
Relevant technical, commercial, or agricultural engineering qualifications are desirable but not explicitly required. A strong willingness to learn and develop within the role is essential.