Resolution Coordinator


Location
Aylesbury, Buckinghamshire with hybrid working available from either our Sutton or Aylesbury office.
Hours
Full Time (hours not specified)
Salary
£27,000 per annum
About the Role
At M Group Energy, we deliver essential infrastructure services supporting electricity transmission, distribution, renewable energy, EV, metering, and home decarbonisation. We are committed to enabling the energy essential to support our lives and the transition to net zero. As a Resolution Coordinator, you will play a key role in connecting with energy clients and installer partners to keep operations running smoothly within a risk and governance-driven environment. Working closely with Compliance and Reporting Analysts and Finance under the guidance of the Submissions Team Lead, you will contribute significantly to our ECO delivery.
You will maintain and update records regularly, deliver accurate reports, and keep stakeholders informed. Staying ahead of guidance updates from DESNZ, Ofgem, and funder partners will be essential to ensure compliance. The role involves varied duties supporting our mission to eliminate fuel poverty and provide energy efficiency and carbon reduction advice to homeowners and local authorities.
We foster a friendly, fun, and respectful environment where you are encouraged to thrive and develop your career, with opportunities for growth at every stage.
Experience
- Previous experience in an admin or client-facing role
- Experience with Excel
About you
- Strong communication and organisation skills
- Passionate about problem-solving and effective communication
- Preferred but not essential: Knowledge and experience of the Energy Company Obligation (ECO) including scheme rules and compliance requirements
Qualifications
No formal qualifications specified, but relevant experience and skills are valued.

