Location
London

Hours
Full Time

Salary
£70,860 per annum

About the Role
Are you committed to improving private rented housing standards? We are seeking a dedicated Service Manager to lead our Residential Environmental Health Team. In this role, you will be responsible for delivering a wide range of activities designed to improve housing standards in the private rented sector, supporting independent living through the administration of disabled facilities grants, setting and monitoring performance standards, driving efficiency improvements, optimising income to support service delivery, and using discretionary licensing powers to create a well-regulated private rented sector.

You will play a key role in shaping and delivering services that provide safe, healthy homes for residents. This is an opportunity to make a real difference in the community by ensuring housing standards are upheld and vulnerable residents are supported.

Islington Council is committed to challenging inequality and creating a more equal borough where everyone has the chance to thrive. We live by our CARE values: collaborative, ambitious, resourceful, and empowering, which guide everything we do.

Working for the Team, Service and Organisation
Islington is a diverse and culturally rich borough. As one of the largest employers locally, we prioritise looking after our people to better serve the place and planet. We offer a supportive and inclusive working environment where equality, equity, diversity, and inclusion are at the heart of our workforce strategy.

We are committed to creating a workplace where all colleagues feel they belong and can express their ideas and challenges safely, without fear of discrimination. We maintain a zero-tolerance approach to unlawful discrimination and work continuously to improve our practices in partnership with colleagues and trade unions.

Safeguarding is a key priority; we expect all staff to share our commitment to promoting the welfare of children, young people, and vulnerable adults. This post is subject to a basic DBS check, qualifications check, and 3 to 5 years referencing.

Our Offer to You
- Up to 31 days leave per year, increasing to 36 days after five years of local government service
- Flexible working arrangements and a 35-hour working week to support work-life balance
- Learning and development opportunities to maximise your potential
- Competitive pay with a commitment to paying at least the London Living Wage
- Excellent local government pension scheme
- Cycle to Work scheme and discounted gym memberships
- Local discounts from restaurants, shops, health and beauty therapists, and more

Please note priority will be given to those at risk of redundancy within Islington Council. Current employees in the redeployment pool must meet essential criteria to be prioritised.

Experience
Extensive experience as both a housing enforcement officer and manager is essential. Proven ability to lead teams and deliver housing enforcement activities effectively.

A strong understanding of housing law and relevant legal processes is required, along with experience in setting and monitoring performance standards and driving service improvements.

About You
You will be committed to making a difference and passionate about improving housing standards in the private rented sector. Excellent communication and relationship-building skills are essential, as is the ability to use data and evidence to inform decision making.

You should be collaborative, ambitious, resourceful, and empowering, embodying the CARE values of Islington Council. You will thrive in an inclusive environment and be dedicated to promoting equality, equity, diversity, and inclusion in the workplace.

Qualifications
A relevant professional qualification is required for this role. You must be able to demonstrate your knowledge and expertise in housing enforcement and management through your qualifications and experience.