Location
Central London

Hours
Full Time - 37.5 hours per week

Salary
£27,263 per annum

About the Role
Come and join us on a National Trust apprenticeship where we will support and develop you to play an integral part in our work to tackle climate change, protect historic sites and help people and nature thrive. You don’t need experience for this role, just loads of enthusiasm and a desire to learn. Upon successful completion you will have a Level 4 Software Tester Higher Apprenticeship, taking your first steps towards a career in IT.

In this role you will develop skills in designing and executing software tests, diagnosing defects, using testing tools, analysing results and working collaboratively. This apprentice Test Analyst role at the National Trust’s Heelis Head Office helps ensure the technology used by visitors, staff and volunteers runs smoothly. You’ll support testing teams by planning and running tests across systems ranging from café tills to digital platforms like the National Trust website. You’ll learn to write test cases, run tests, record issues and work with developers to improve system quality.

During your apprenticeship, you’ll rotate between teams including IT Digital, Salesforce, Tills and Delta, gaining broad hands-on experience. You may also work on performance and accessibility testing, helping ensure our systems are reliable, effective and inclusive.

Working alongside your mentor on tasks specific to your apprenticeship, you will develop the skills and knowledge relevant to the apprenticeship standard Software Tester Level 4. Your apprenticeship training will be delivered by a Learning Coach, with teaching and learning sessions held online, lots of on-the-job learning and support every day in the workplace. You’ll attend regular review meetings and be accountable for your own progression. You’ll be required to complete mandatory e-learning, courses and training provided.

Experience
No prior experience required – enthusiasm and a willingness to learn are essential.

About you
- Ready to start your apprenticeship with a positive attitude
- Curious and motivated to learn and grow
- Confident communicator who listens and helps others feel included
- Skilled at building strong relationships and working well in a team
- Focused on delivering excellent service and supporting others
- Able to follow instructions and maintain health and safety standards
- Friendly and respectful, especially when working with volunteers and the community
- Able to travel to the work location

Qualifications
- Minimum of 5 GCSEs at grade C/4 or above (including Maths and English) or equivalent
- 2 A levels, BTEC or equivalent Level 3 qualification
- Aged 16 or over and completed Year 11
- Not in full-time education
- Right to work in the UK and ordinarily resident in the UK for three consecutive years prior to starting
- Not currently undertaking another training or education programme (e.g. another apprenticeship or degree)

If aged 18 or under at enrolment and have not achieved English and Maths at grade C/4, you may be enrolled on Functional Skills Level 2 as part of your apprenticeship.

Applicants with qualifications or relevant work experience in the same or related subject are not eligible for this apprenticeship.

Additional Information
The National Trust is committed to creating an inclusive culture where everyone feels they belong. We welcome and value diversity and encourage applications from all backgrounds.

Benefits
Substantial pension scheme of up to 10% basic salary
Free entry to National Trust places for you, a guest and your children (under 18)
Rental deposit loan scheme
Season ticket loan
EV car lease scheme (for roles meeting salary criteria)
Perks at work discounts including gym memberships, shopping and cinema discounts
Holiday allowance up to 32 days plus holiday purchase scheme (subject to criteria)
Flexible working where possible
Employee assistance programme
Free parking at most Trust locations