Location
Flexible (home working) with occasional visits to our main office in Grantham, Lincolnshire (approximately once a month).

Hours
Full Time

Salary
£28,400 per annum

About the Role
The Woodland Trust is seeking a Supporter Journey Marketing Executive to enhance and optimise our supporter journeys alongside the launch of our new CRM system. You will support the implementation and roll-out of the CRM, ensuring supporter journey requirements are accurately mapped and embedded. Working collaboratively across departments, you will deliver tailored supporter journeys and communications that engage and inspire.

You will assist in designing, mapping, and improving supporter experiences, reporting and analysing data to segment audiences and personalise interactions. Your role includes developing campaign and journey documentation, monitoring performance, identifying improvements, and reporting to stakeholders. Additionally, you will provide support in campaign delivery, including content setup, testing, and scheduling.

This is a 9-month fixed term contract offering a hybrid working model with a mix of home working and office visits.

About Us
The Woodland Trust is the UK's leading woodland conservation charity dedicated to creating a world where trees and woods thrive for both people and nature. Our mission is to engage and inspire individuals to help tackle the nature and climate crisis through protecting, restoring, and creating essential woodland habitats.

Benefits & Wellbeing
Joining our team means contributing to vital environmental and climate action. We offer excellent support and training opportunities, including enhanced employer pension, life assurance, flexible and hybrid working options, generous annual leave (25 days plus bank holidays, pro rata for part time), buy and sell annual leave, enhanced parental pay, and an employee assistance programme.

Experience
- Experience working in marketing, supporter engagement, or customer experience roles.
- Experience with CRM systems and understanding their role in managing supporter relationships.
- Desired knowledge of supporter engagement and retention strategies.
- Experience interpreting data and applying insights.
- Desired knowledge of journey mapping tools and/or marketing automation platforms.

About you
- Enthusiastic about the environment and aligned with our core values: Grow Together, Explore, Focus, and Make it Count.
- Strong communication skills with the ability to collaborate across projects and multiple stakeholders.
- Strong organisational and prioritisation skills with the ability to manage a busy workload and competing priorities.

Qualifications
No specific qualifications are stated; however, relevant experience and a passion for the role are essential.