Location
Barnsley, South Yorkshire

Hours
37 hours per week

Salary
£35,412 - £38,200 per annum

About the Role
Are you passionate about community growing and confident in managing the day-to-day challenges associated with allotments? Barnsley Metropolitan Borough Council’s Neighbourhood Services are seeking a highly motivated and experienced officer to support our allotment service and tenants, and help manage our provision.

In this varied role, you will handle enquiries, tenancy issues, disputes, site visits, inspections, and plot-related concerns. You will manage cases from first contact through to resolution using clear communication, fair decision making, and accurate record keeping to ensure appropriate outcomes.

You will act as the key link between the council and allotment tenants, offering guidance, liaising with community groups, and helping maintain safe, welcoming, and well-run allotment sites.

Neighbourhood Services manages 63 allotment sites with approximately 2,000 plots across the 329 km² borough, so the ability to effectively navigate the area is essential.

If you enjoy working outdoors, building community relationships, and problem solving, this role offers a rewarding opportunity to make a real difference in the community.

We offer flexible working arrangements and a comprehensive range of employee rewards and benefits to support your wellbeing and career development.

Experience
Proven experience in allotments management or community growing is highly desirable. Experience in handling tenancy issues, dispute resolution, and site inspections is essential.

About you
You are motivated, confident, and able to communicate effectively with a diverse range of people. You enjoy working outdoors and have strong problem-solving skills. You are able to navigate the borough efficiently and build positive relationships with tenants and community groups.

You are committed to delivering excellent customer service and maintaining safe, welcoming allotment sites.

Qualifications
There are no specific qualification requirements stated for this role, but relevant experience and a passion for community engagement and allotments management are key.

Additional Information
This post requires a Basic Criminal Record Check.
Applicants must be prepared to provide a reasonable account of any significant periods (6 months or more in the past 3 years) of time living abroad.
Applicants must have the necessary legal documentation to work in the UK as the organisation does not provide visa sponsorship.

We are committed to inclusive hiring and welcome applicants with past convictions. Flexible working arrangements are available to support work/life balance.