
Location
Animal Reception Centre, Heathrow, City of London
Hours
Variable (zero hours contract) including early shifts, late shifts, nights and weekends. Flexible working hours to suit, with significant working hours outside the normal 9-5.
Salary
£16.64 – £18.43 per hour plus 12.07% holiday pay
About the Role
An exciting opportunity has arisen to join the team at the Heathrow Animal Reception Centre (HARC). The HARC provides care and accommodation to the wide variety and large number of animals passing through Heathrow Airport each year. The team enforces animal welfare in transport legislation and ensures animal health and public protection are upheld.
As an Animal Attendant, you will be responsible for kennel and cattery husbandry, conducting welfare checks, and ensuring compliance with animal health and welfare regulations. Caring for exotic species such as reptiles and other taxa is a key part of the role, alongside occasional care for zoo animals and other special arrivals.
The role involves liaising with pet owners, working within a regulatory environment, checking documentation against multiple legislative requirements, and using machinery to transport large shipments. This is a busy and dynamic environment at one of the world’s busiest international airports.
Experience
Experience working with domestic pets and at least one other group of captive animals is required. Experience in a regulatory environment is beneficial.
About you
Dynamic individuals with high attention to detail, strong customer service skills, and excellent interpersonal skills. Ability to work flexibly including weekends and nights. A driving licence is desirable.
Qualifications
A qualification in a relevant subject or equivalent experience is required. Significant training will be provided, including safe handling of hazardous species and regulatory compliance.

