Location
London Borough of Brent, Civic Centre and other locations from time to time.

Hours
36 hours per week

Salary
£68,571 - £72,294 per annum inclusive of London weighting

About the Role
This is an exciting fixed-term (7 months) maternity cover opportunity to lead the delivery and future development of Brent's Bereavement Service. Reporting to the Head of Registration and Bereavement Services, you will manage operations across the borough's cemeteries, ensuring high standards of service delivery, health and safety, grounds maintenance, memorial safety and customer care. You will oversee a diverse operational team, manage contractors and budgets, and ensure compliance with all relevant legislation and best practice.

The Council is developing a new Bereavement Strategy, investing in service improvement and transformation, and implementing a new leadership structure to strengthen operational delivery and management capacity. As Cemeteries Manager, you will play a key role in shaping these developments, supporting new Team Leaders, driving performance and influencing the future direction of bereavement services in Brent.

Key responsibilities include:
- Leading day-to-day management of Brent's cemeteries and burial operations
- Managing and developing a multi-disciplinary operational team, promoting high performance and continuous improvement
- Ensuring compliance with legislation, health and safety requirements and industry best practice
- Supporting service transformation, improvement projects and implementation of the council's Bereavement Strategy

This role offers the chance to make a genuine impact in a highly visible service that supports residents at some of the most difficult times in their lives.

Experience
- Substantial experience managing cemetery, bereavement, grounds maintenance, or other frontline operational services
- Strong understanding of burial legislation, cemetery management and memorial safety requirements
- Experience managing budgets, contractors and service performance within a complex organisation
- Proven ability to lead, motivate and develop operational teams to deliver high-quality services
- Experience driving improvement, challenging existing ways of working and supporting service transformation

About you
- Excellent communication and stakeholder management skills, able to work effectively with residents, elected members, contractors and partner organisations
- Commitment to providing sensitive, inclusive and culturally responsive services
- Organised, resilient and able to balance strategic priorities with day-to-day operational demands

Qualifications
No specific qualifications are stated as essential, but a background relevant to cemetery or bereavement service management is implied. A positive attitude towards service improvement and leadership is required.