Location
UK-wide, hybrid working with travel to team meetings. Base: UK-based.
Hours
Part Time, 30 hours per week. Flexible working arrangements available.
Salary
£27,347 per annum (pro rata).
About the Role
The E-Commerce Products Officer will support the growth of the Walk Wheel Cycle Trust’s online shop by creating new products, identifying and implementing exciting product opportunities, shaping a trusted and sustainable product range, managing inventory, and creating engaging online listings that convert supporter interest into income for our work. You will use customer insight and sales data to anticipate supporter needs, develop seasonal collections, and increase sales and profit. The role involves sourcing and assessing new suppliers to ensure a distinctive, reliable, and sustainable product range. You will bring products to life on Shopify with clear, engaging pages that enable supporters to shop confidently and smoothly. Working closely with the E-Commerce Promotions Officer, you will help maximise income through successful product launches and campaigns. You will lead the development of the next range of Network Cycle Planners, managing the project from planning to delivery, coordinating suppliers and internal teams, and creating clear, engaging digital content. Inventory management will be key, using sales data to plan reorders and maintain stock levels. This role is ideal for someone who enjoys spotting opportunities, developing products, enhancing online shopping experiences, and generating income for a cause they care about.
Living Our Values
At Walk Wheel Cycle Trust, we are a values-driven organisation. We seek people who are Always Learning – curious and committed to improvement; Championing Equity – inclusive and respectful; Taking Ownership – proactive and responsible; and Delivering Together – collaborative and motivated by shared success. Through these values, we enable more people to walk, wheel, and cycle safely, healthily, and joyfully.
What We Offer
We provide a supportive, positive team environment and benefits designed to support wellbeing, finances, and family life. Benefits include 28 days’ leave per annum plus bank holidays (pro rata for part-time), option to buy extra annual leave, paid volunteer days, free confidential 24/7 support service, cycle-to-work schemes, up to two extra days paid leave for sustainable travel, group personal pension scheme with matched contributions, bike, computer and season ticket loans, discount benefits, London Weighting Allowance (pro rata for London residents), death in service benefit (3 x annual salary), and enhanced maternity and paternity pay. Flexible working practices are encouraged (full-time hours are 37.5 per week, Monday to Friday).
Additional Information
This is a fixed term, 1-year maternity cover contract. DBS check is not required. Application deadline: 23:59, 11 October 2026. Interviews will be held via Microsoft Teams on 29th or 30th October 2026. We welcome applications from all backgrounds, particularly those underrepresented in our workforce. Adjustments are available throughout the recruitment process.
Experience
Hands-on experience with Shopify or similar e-commerce platforms. Proven ability to create engaging online product listings and manage inventory effectively. Experience working with suppliers, retailers, and wholesalers to source products and maintain stock levels.
About You
Curious and commercially aware with a practical eye for detail. Confident in taking ownership of projects, managing deadlines, and coordinating with multiple stakeholders to deliver successful outcomes. Strong communication skills, including creating, editing, and proofreading clear, accurate, and engaging content. Enthusiastic about making online shopping easy, engaging, and effective. Aligned with the organisation’s values of learning, equity, ownership, and collaboration.
Qualifications
No specific qualifications required. A positive attitude, willingness to learn, and commitment to the organisation’s mission are essential.
