Location
Bristol

Hours
24 hours per week

Salary
£13.64 per hour

About the Role
Undertake all gardening and grounds duties for the Trust, including maintenance of lawns, borders, flowerbeds, paths, ponds, and indoor planting. Provide a high-quality service to customers by supporting and advising residents who wish to engage in gardening activities and responding appropriately to queries from residents, colleagues, or visitors. Work collaboratively with the wider Estates team carrying out additional security and maintenance duties in line with the Trust’s policies, procedures, and health and safety legislation. Assist with additional duties such as setting up for site events and activities and timely collection of recycling and waste. Respond to site emergencies including those involving utility services, extreme weather, or environmental disasters. Drive any of the Trust’s vehicles, including the minibus, as required (providing qualified to do so).

Experience
Experience of working as a gardener. Ability to carry out a range of practical tasks including basic maintenance and security. Practical knowledge of using machinery and chemicals safely for gardening. Current, clean full driving licence or ability to travel efficiently across our villages.

About you
Strong communication skills including writing notes and messages, numeracy, literacy, and verbal communication. Ability to communicate with people with differing communication needs and encourage and influence others. Understand and follow instructions and procedures. Strong customer service skills using mixed methods and mediums of communication. Analytical thinker who evaluates information, adapts style and approach to situations, structures tasks, pre-empts issues, and troubleshoots. Able to refer appropriate decisions to line manager and suggest new ways of working to improve team efficiency. Demonstrates interest, care, and attention with a reliable, dependable, and professional approach. Able to collaborate with residents, tailoring service to meet individual needs. Promptly responds to or refers health or well-being issues of residents or colleagues. Understanding of the needs of older people and people with dementia, with willingness and motivation to learn. Awareness of cultural and individual differences in all interactions. Works effectively as part of a team, building relationships of trust with others including residents and their families. Able to handle potential exposure to challenging, physical, or emotional situations.

Qualifications
Desirable qualifications include RHS Level 2 certificate (or equivalent), PA1 and PA6a certificates, Chainsaw certificate, D1 Category or PCV driving licence with minibus driving experience. Basic health and safety, first aid, fire procedures, and manual handling training. Basic ground works, buildings, and maintenance knowledge. Previous experience working with older people in a care environment is advantageous.