Location
Perth

Hours
Full Time, Permanent

Salary
£28,000 to £36,000 per annum depending on experience

About the Role
As a Heat Pump Engineer at IMS, you will be responsible for installing and commissioning heat pump and emitter systems to ensure high quality and performance. You will manage projects efficiently, ensuring timely execution and seamless client handovers with zero callbacks. Your role includes performing service and maintenance tasks, troubleshooting electrical and plumbing issues, and maintaining clear communication with project coordinators. You will adhere to health and safety requirements and complete necessary documentation, contributing to a positive team environment and upholding company standards.

Key Responsibilities
- Perform installation and maintenance tasks including underfloor heating, radiator installations, pipework, and heat pump services following method statements and relevant standards.
- Conduct routine maintenance and inspections on existing heat pump systems to ensure optimal performance and longevity.
- Troubleshoot basic issues in heat pump systems and provide recommendations for repairs and enhancements.
- Maintain detailed and accurate records of all service work and inspections.
- Follow established safety protocols and industry regulations to promote a safe working environment.
- Deliver excellent customer service by communicating effectively with clients and addressing their concerns.
- Manage projects by planning and coordinating activities to meet milestones and deadlines.
- Conduct fault finding and repairs for electrical and plumbing issues related to heat pump systems.
- Achieve successful client handovers ensuring clients are confident in operating their new systems.
- Collaborate closely with project coordinators to align on timescales and procurement of parts.
- Maintain clear communication with project coordinators throughout the project lifecycle.
- Manage health and safety compliance diligently and contribute to a culture of safety within the team.

Experience
- Previous experience installing heat pump heating systems in domestic properties.
- Strong problem-solving skills and attention to detail.
- Ability to work effectively in a team-oriented environment.
- Commitment to safe working practices.
- Enthusiastic with a positive mental attitude.
- Flexible, patient, and proactive approach.

Qualifications
- Minimum Level 2 Plumbing, Heating or Heat Pump qualification from a recognised awarding body (e.g. City & Guilds, SVQ).
- Completion of Heat Pump manufacturer installation courses.
- National Certification for Unvented Hot Water Systems: G3 qualification or proven experience.
- Water Regulations WRAS qualifications.
- CSCS card or equivalent health and safety qualification.
- BPEC (or equivalent) GSHP or ASHP qualification (desirable).
- Low Temperature Heating Systems qualification (desirable).
- Part P certification (desirable).
- F-Gas Certification.
- Completion of relevant refrigeration and refrigerant handling training.
- Gas Safety Registration (if applicable, e.g. Gas Safe Register).