Location
Perth

Hours
Permanent role, full time hours

Salary
£28,000 to £36,000 per annum depending on experience

About the Role
As a Heat Pump Engineer, you will install and commission heat pump and emitter systems, ensuring high quality and performance. You will manage projects efficiently, achieving timely execution and seamless client handovers with zero callbacks. Your responsibilities include performing service and maintenance tasks, troubleshooting electrical and plumbing issues, and maintaining clear communication with project coordinators. You will adhere to health and safety requirements and complete necessary documentation, contributing to a positive team environment and upholding the company’s standards.

Responsibilities
- Perform installation and maintenance tasks such as underfloor heating, radiator installations, pipework, and heat pump services to expected standards and speed, following method statements and relevant standards.
- Conduct routine maintenance and thorough inspections on existing heat pump systems to ensure optimal performance and longevity.
- Troubleshoot basic issues in heat pump systems and provide well-considered recommendations for repairs and enhancements.
- Maintain detailed and accurate records of all service work and inspections, ensuring compliance with industry standards.
- Follow established safety protocols and industry regulations to promote a safe working environment.
- Deliver excellent customer service by communicating effectively with clients and addressing their concerns promptly.
- Manage projects by planning and coordinating activities to ensure timely execution and meeting milestones.
- Conduct comprehensive fault finding and repairs for electrical and plumbing issues related to heat pump systems.
- Achieve successful set-to-run handovers to clients, ensuring they are confident in operating their new systems with zero callbacks.
- Collaborate closely with the project coordinator to align on timescales and ensure timely procurement of parts and materials.
- Maintain clear and effective communication with the project coordinator throughout the project lifecycle.
- Manage health and safety requirements diligently, ensuring compliance with all relevant regulations and contributing to a culture of safety within the team.

Experience
- Previous experience installing heat pump heating systems in domestic properties.
- Strong problem-solving skills and attention to detail.
- Ability to work effectively in a team-oriented environment.
- Commitment to safe working practices.

About you
- Enthusiastic with a positive mental attitude.
- Patient, flexible, and proactive in approach.
- Dedicated to maintaining high standards of workmanship and customer service.

Qualifications
- Minimum Level 2 Plumbing, Heating or Heat Pump qualification from a recognised awarding body (e.g., City & Guilds, SVQ).
- Completion of Heat Pump manufacturer installation courses.
- National Certification for Unvented Hot Water Systems: G3 qualification or proven experience.
- Water Regulations WRAS qualifications.
- CSCS card or equivalent health and safety qualification.
- Training in refrigeration systems and safe handling of refrigerants.
- Gas Safety Registration (if applicable, e.g., Gas Safe Register).

Desirable Qualifications
- BPEC (or equivalent) GSHP or ASHP qualification.
- Low Temperature Heating Systems qualification.
- Part P certification.
- F-Gas Certification.