
Location
Stafford, Staffordshire
Hours
Full-time
Salary
Negotiable
About the Role
Join our Operations team at Converge Technology Solutions UK based at our Stafford headquarters. This varied role involves supporting the day-to-day administration, coordination and compliance activities of our IT Recycling function to help deliver efficient, high-quality and sustainable technology services. You will work closely with IT Recycling, Production, Service & Repair, Warehouse and Commercial teams to provide essential administrative and operational support ensuring smooth process flow. Key responsibilities include maintaining accurate stock, asset, intake and inventory records; supporting daily waste reporting in line with DEFRA requirements; coordinating returns, RMAs and supplier processes; producing reports and operational documentation; supporting stock checks, audits and administrative controls; responding to internal and external queries; assisting with mobile device and IT asset requests; maintaining departmental SharePoint records; collaborating across departments to meet operational targets; identifying process improvements; and supporting compliance with Health & Safety procedures and company standards.
Experience
Previous experience in an administrative, warehouse or operational support environment is preferred. Experience within IT recycling, refurbishment or IT Asset Disposition (ITAD) is an advantage. Knowledge of stock control, inventory management or reconciliation processes and experience supporting operational compliance, reporting or audit activities would be beneficial.
About you
You are highly organised, detail-oriented and enjoy working in a busy environment. You take pride in accuracy and are comfortable managing multiple tasks and priorities. You have excellent attention to detail, strong organisational skills, and good IT skills including Microsoft Office, particularly Excel and Outlook. You are confident working with data, spreadsheets and business systems. Strong written and verbal communication skills, the ability to prioritise workloads and meet deadlines, a proactive and flexible approach, and a willingness to learn are essential. You can work independently as well as collaboratively within a wider team.
Qualifications
No specific qualifications are required; however, a positive attitude, strong administrative skills and a willingness to develop your knowledge are essential.

