Location
Thetford, Newmarket area

Hours
Permanent, 40 hours per week with flexibility for part-time

Salary
Circa £30,634 per year plus use of company van for work purposes only

About the Role
At Anglian Water, our values are that together, we will build trust, do the right thing, and we are always exploring. As part of the Integrated Maintenance, Repair & Development Services (IMRDS) Alliance within the Anglian Water network, you will focus on infrastructure maintenance including water network pressure management, leak detection and repair, lead pipe replacement, and burst mains repair.

Employed directly by Anglian Water, your role as a Customer Side Leakage Technician is crucial to maintaining a reliable water supply and minimizing customer impact. You will carry out a full range of leak detection activities while providing a first-class service to customers.

You will respond to jobs raised by Leakage Field Technicians, travelling to areas within the water network where potential customer side leaks have been identified. Equipped with a fully stocked van and specialist leak detection equipment, you will investigate hidden leaks on customer supply pipes and assist customers through the enforcement process.

This is a proactive, field-based role involving planned maintenance and initial investigations of customer side leaks. You will receive comprehensive hands-on training, job shadowing, and work towards becoming NRSWA accredited and LTO trained (licence to operate).

As a valued employee, you will benefit from personal private health care, 26 days annual leave (rising with length of service), access to a company vehicle, tools, uniform and PPE, a competitive pension scheme with Anglian Water double-matching contributions up to 7%, a bonus scheme, and flexible benefits to support your wellbeing and lifestyle.

Experience
Previous operational leakage experience including leak detection, resolving customer supply pipe leaks, distribution and leakage repair is advantageous but not essential as full training will be provided.

About you
You will be enthusiastic, hardworking and ambitious with a passion for hands-on work and problem solving. You should have excellent customer service skills, be a good communicator, and have a reasonable knowledge of IT equipment such as tablets and mobile phones. A willingness to work nights and weekends as required is essential.

A full driving licence is essential as you will have access to a company vehicle.

Qualifications
No formal qualifications are required for this role, but you will be supported to gain NRSWA accreditation and LTO training as part of your development.