Location
Two roles available: Hybrid working across 1 x Merton and Kingston and 1 x Sutton and Croydon. The team occasionally works from home, but these roles are engagement focused and best suited to someone keen to work within Kingston and Merton, Sutton and Croydon, and at our depots in the boroughs.

Hours
40 hours per week

Salary
£36,000 - £42,000 per year, which includes London weighting and is dependent on experience. A travel package of £4,800 per annum is provided to support all travel within the Greater London area, plus bonus.

About the Role
The Local ECO Manager will manage and develop the Education, Communications and Outreach, and Social Value functions for the contracts, ensuring strategic project plans are delivered to a high standard with measurable results to meet objectives. You will work closely with the Area ECO Manager and lead a team of ECO and Social Value Officers to develop community engagement and social value projects aimed at changing resident behaviours, improving recycling rates, and embedding our contracts within the local community. You will be responsible for the budget, timeline, and quality of project delivery.

You will act as the day-to-day point of contact for the client and site management team and be responsible for developing staff wellbeing events and engagement in collaboration with local contract teams. Building strong relationships with clients (Royal Borough of Kingston, Merton Council, Sutton Council, and Croydon Council), Veolia operations management, and colleagues is essential, responding quickly to queries and providing solutions to maintain a high standard of service.

You will drive the performance of ECO officers by coaching and mentoring them to improve project planning, community engagement approaches, and support their personal goals. You will develop and deliver social value initiatives across local employment, internships, work experience support, and funding programmes for local communities.

Identifying good news stories and collaborating with the regional external engagement team to showcase expertise in behaviour change and social value delivery across digital channels and press will be part of your role. You will also work closely with Veolia operations senior team to develop and deliver internal communications and engagement campaigns.

Additional responsibilities include managing the ECO team budget, overseeing business-as-usual outputs, and providing ECO support to wider contracts as needed.

If you love leading a team, developing behaviour change and social value projects, and engaging with residents and frontline teams, this is the role for you.

What We Can Offer You
Access to our company pension scheme
Discounts on groceries and well-known retailers
Resources to support your physical, mental, and financial health
24-hour access to a virtual GP, 365 days a year, for you and family members in your household
One paid day leave every year to volunteer and support your community
Ongoing training and development opportunities to help you reach your full potential
Employee financial wellbeing support including early access to earned pay, savings, budgeting, financial coaching, and rewards

Experience
- Project development and management
- People and budget management (can be project-based rather than direct line management)
- Delivering behaviour change and/or community engagement techniques and analysing results
- Building strong stakeholder relationships
- Superb written and verbal communication skills including presentation skills
- A passion for sustainability and the environment

Desirable Experience
- Recycling and waste industry knowledge
- Understanding or experience of working with local authorities
- Experience of visual and textual content production across multiple formats
- Advanced understanding of data management and analysis
- Understanding of PR, social media, social advertising, and digital communications

About You
Committed to driving genuine change and ecological transformation, enthusiastic about working closely with communities and colleagues to deliver impactful social value projects. A proactive leader who enjoys mentoring and developing teams, with strong organisational skills and the ability to manage multiple priorities effectively.