Location
Exeter, EX2 8RF

Hours
Monday to Friday, 40 hours per week

Salary
£31,000 per annum plus Veolia benefits

About the Role
When you see the world as we do, you see the chance to help the world take better care of its resources, and help it become a better place for everyone. Whether you’re looking to overhaul the industry, or just do a good day’s work, everyone at Veolia helps work alongside communities, look after the environment, and contribute to an inclusive culture. As a Transport Service Coordinator, you will manage day-to-day service delivery, including the dynamic allocation of work to vehicles and routes. You will communicate with customers and stakeholders, providing status updates and maintaining contact with drivers. Your role includes completing debriefs with frontline staff and reporting necessary actions or updates as required. You will engage face-to-face with drivers, supporting them to address any issues on route, report all safety concerns or container damage, and encourage ‘stop the job’ if it is unsafe to continue. Ensuring Veolia’s legal compliance on-site, including Working Time Directive (WTD), O’licence, and transport compliance, will be a key responsibility.

What Veolia Offers
25 days of annual leave
Access to the company pension scheme
Stream - Employee financial wellbeing support including early access to earned pay, savings, budgeting, financial coaching and rewards
Discounts on groceries and well-known retailers
Access to resources supporting physical, mental and financial health
One paid day leave every year to volunteer and support your community
Ongoing training and development opportunities to help you reach your full potential

Experience
Essential:
- Understanding of transport compliance and Working Time Directive (WTD)
- Experience working with a quality management system such as ISO
- Managing transport compliance
- Strong IT skills with the ability to adapt to Google operating systems
Desirable:
- Previous experience in waste, transport or logistics industries

About You
Good communication skills, able to engage with people at all levels including drivers, frontline employees and customers. Able to organise a busy workload and operate effectively at a fast pace.

Qualifications
No specific qualifications required, but relevant experience and skills as outlined above are essential.