Location
The Environment Centre, Pier Street, Swansea, SA1 1RY

Hours
28 hours per week. Occasional weekend or evening work may be necessary.

Salary
£31,500 per annum (pro rata)

Contract Type
Fixed term until 30th June 2027

Annual Leave
25 days plus bank holidays, per annum (pro rata)

Pension
Government NEST scheme, 3% employer / 5% employee contribution

About the Role
The Environment Centre is celebrating its 30th anniversary as a hub for environmental and community action in Swansea. We support individuals and communities to take meaningful environmental and climate action through a range of projects and initiatives. We are seeking a dedicated and experienced Operations and Development Manager to join our senior team and help lead the sustainable development of our charity.

This key leadership role is responsible for the successful delivery of core services and activities, strengthening volunteer provision, overseeing fundraising, and supporting staff well-being and development. You will manage day-to-day operations at our Centre, lead volunteer coordination maintaining our Investing in Volunteers Standard, oversee fundraising activities and impact monitoring, lead HR functions and staff development, and engage with beneficiaries and the wider community.

As the public face of the Centre, you will be a first point of contact and a central source of knowledge for all Environment Centre activities. You will work closely with the Centre Manager, Finance Manager, and Engagement & Outreach Manager, line manage the Administration Officer, and support a committed team of staff and volunteers.

Key responsibilities include overseeing building management, health and safety, data protection, contractor liaison, and maintenance; implementing operational improvements to increase efficiency and revenue generation; managing budgets related to building income and expenditure; maintaining volunteer engagement systems; contributing to strategic objectives and monitoring, evaluation and learning; leading fundraising operations; and deputising for the Centre Manager when required.

Join a friendly, committed team working to make a real difference in Swansea and beyond. If you are ready to help shape a greener future, we would love to hear from you.

Experience
- Leadership experience in service delivery or community project roles
- Effective staff and volunteer management skills
- Knowledge of funding and fundraising methods with a track record of successful outcomes
- Awareness of legislation and best practice relating to governance, health & safety, and HR

About you
- Strong organisational skills with the ability to manage multiple priorities
- Adaptable, flexible, and enthusiastic approach to changing circumstances
- Approachable and engaging with a positive attitude towards inspiring community change
- Ability to work collaboratively as part of a busy team

Desirable Criteria
- Experience working within the volunteer sector or community engagement
- Professional HR and/or Health and Safety experience or training
- Background in environmental management or community action
- Enthusiasm and ability to inspire and influence others
- Proficient in Microsoft Office, including SharePoint, Teams, Word, Excel, and Outlook
- Ability to communicate through the medium of Welsh