Location
London or Bath, with a minimum of 3 days per week in the office.

Hours
Full Time, flexible working hours with hybrid working (typically 3 days in the office / 2 from home).

Salary
£30,000 per annum

About the Role
This is an exciting opportunity for an operations professional who shares the Environmental Justice Foundation’s commitment to environmental justice and is ready to take on real responsibility across a fast-growing global non-profit organisation. As Operations Officer, you will play a hands-on role in keeping EJF's international operations running smoothly across 16 countries on four continents, with a particular focus on our five European offices. Your remit will be broad and varied, including ensuring offices function efficiently and IT systems operate safely, providing HR support to line managers, and coordinating across teams in multiple time zones. Over time, you will develop a working knowledge of the full operational landscape of an international NGO, building skills and experience across functions that few comparable roles can offer. This role requires someone who takes pride in getting things right, thrives on variety, and wants to contribute meaningfully to an organisation working on some of the most urgent environmental and human rights issues of our time.

Key Responsibilities
- Operations, Systems & IT Support: user onboarding; troubleshooting technical issues with hardware or software; managing access and settings; supporting digital security procedures.
- HR & People: implementing recruitment and induction processes; maintaining staff records; ensuring timely staff reports and appraisals; supporting transactional HR services across European offices; answering ad hoc staff queries.
- Office Management: ensuring offices in the UK, Belgium, France, Germany and Spain run efficiently and provide excellent working environments.
- General Administration & Organisational Support: managing shared inboxes and calendars; supporting procurements and financial processes; maintaining institutional registrations and log-ins; implementing systems and processes; organising all-staff and management meetings; providing ad hoc support for events and administrative tasks.

Experience
- At least three years’ experience in an operations, coordination, or administrative role, ideally within an international or multi-site environment.
- Experience working across more than one operational discipline (HR, IT, facilities, finance) is desirable.
- Experience in a non-profit, international NGO or other mission-driven organisation is advantageous.

About you
- Demonstrable commitment to EJF's vision, mission and values and a determination to change the world for the better.
- Strong organisational and time-management skills, with the ability to juggle competing priorities and deliver consistently to deadlines.
- Excellent written and verbal communication skills in English, confident liaising with colleagues, partners and suppliers across diverse cultures and time zones.
- Sound judgement and discretion when handling confidential or sensitive information, including HR and personnel matters.
- A proactive, hands-on, problem-solving mindset, with strong attention to detail and willingness to take ownership of tasks from start to finish.
- Confident IT user, proficient in Microsoft Office and/or Google Workspace, able to learn new systems quickly.
- A team player who collaborates effectively across functions, geographies and time zones, comfortable supporting colleagues at all levels.
- Fluency in English.
- Professional-level French, German or Spanish is desirable.

Qualifications
No specific formal qualifications are required, but relevant experience and skills as outlined above are essential.