Location
Tamblin Way, Hatfield

Hours
Rotational shift pattern of 12 hour night and day shifts, 24/7/365

Salary
£46,261 per year (dependent on skills and experience)
Shift Allowance: £12,416

About the Role
Affinity Water are recruiting a Production Control Technician to work alongside experienced Water Control Operators on a 12 month fixed-term contract. You will be part of a team of office-based staff operating within Affinity Water’s Control Operations room, supporting the Duty Control Manager in managing company operations 24/7 with minimal senior management involvement except in emergencies. Your key responsibility will be to ensure water is moved efficiently from production sources to customers' taps, meeting service commitments and responding appropriately to alarms from operational assets.

You will be a customer-focused, logical problem solver, comfortable working in a fast-paced environment where prioritising workload is essential. Your duties will include reviewing and responding to production and security alarms, investigating issues, assessing risks, recording and escalating as necessary, and maintaining clear communication with internal and external customers. You will also participate in continuous improvement activities and commit to training and development to become fully effective in the Control Operations environment.

Experience
Experience using Serck, GIS, ecoOnline, SharePoint Online, Maximo, Miser, PeopleSafe, Tracker, Cortech, MS Office, and Puzzel. Knowledge of hydraulics, valve operation, pressure, flow and leakage monitoring/control with the ability to interpret network behaviours and analyse graphical data.

About you
Ability to work a rotational shift pattern of 12 hour night and day shifts, 24/7/365. Customer focused with strong problem-solving skills and the ability to prioritise workload in a fast-paced environment. Logical thinker with excellent communication skills.

Qualifications
UK Driving Licence required.