Smart Maintenance Engineer


Location
Stevenage
Hours
Full Time
Salary
£27,864 per annum
About the Role
Right across infrastructure, there’s a requirement to not only maintain, but also renew and reimagine. Whatever stage you’re at in your career, with us you’ll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.
At M Group Energy, we’re enabling the energy essential to support our lives. We provide an end-to-end service, delivering solutions in electricity transmission, distribution, renewable energy, EV, metering and home decarbonisation.
This role is within our Metering team, the leading provider of metering services in the UK energy retail sector. We provide efficient and flexible services for gas, electricity and water meters. Our meter readers install, maintain and manage meters to ensure customers are billed correctly and energy usage patterns are monitored.
As a Maintenance Engineer, you'll visit various properties throughout the day, working on Smart Meters in both homes and businesses. You will use a handheld device to complete your tasks and update all details on your tablet, keeping records for new and existing customers up to date. There is no live electric work involved and no previous technical qualifications are required.
Your key duties will include reconnecting Gas and Electric Smart Meters, changing SIM cards, modems, and small gain aerials, re-joining smart devices to the network while liaising with energy companies, exchanging batteries on gas meters, completing site surveys and other support tasks requiring field visits. This role offers a varied day where no two days are the same, giving you plenty of opportunities to shine and make a real difference.
We provide a company van/vehicle and fuel card for business use (telematics installed), a discretionary bonus scheme, and a recommend a friend reward programme. You will receive 22 days holiday plus bank holidays.
Experience
- Experience in a meter reading role, especially with smart meters, is a plus but not essential.
- Some electrical knowledge or qualification would be beneficial but not required.
About you
- Located in Peterborough or surrounding areas.
- Full Manual Driving Licence.
- Good geographical knowledge of your local and surrounding areas.
- Quick to learn and eager to grasp new tasks and opportunities.
- Ability to use hand tools effectively.
- Experience with handheld tools is important.
- Ability to lift, carry, and climb ladders while ensuring health and safety requirements are met.
- Self-motivated and organised as this is a lone working role.
- Dedicated to providing excellent customer service.
Qualifications
- No formal qualifications are required to apply.
Benefits
- Matched or contributory pension scheme.
- Online GP service, 24 hours a day, 365 days a year.
- Employee assistance programme.
- My Rewards portal with access to thousands of retail discounts.
- Life assurance.
- Cycle to work, salary finance and give as you earn schemes.
- Enhanced maternity, paternity and adoption leave.
- Reward and recognition scheme.
- Referral programme.













