Location
London, Lambeth (Hybrid working with mostly remote and at least one day a month at our South London office near Vauxhall/Stockwell)

Hours
Full-time

Salary
£47,000 - £49,000 per year + excellent benefits

About the Role
Are you passionate about developing people and helping them build meaningful careers in sustainability? Do you thrive on leading teams, driving quality and creating exceptional learning experiences? If so, this is a fantastic opportunity to genuinely change people’s lives by managing the delivery of our Corporate Responsibility & Sustainability Practitioner apprenticeship programmes. You will lead and support a team of Skills Coaches, ensuring training and assessment are delivered to the highest standards and quality assured in line with awarding organisation requirements, Ofsted, and internal procedures.

As a Delivery Manager, you will inspire and develop your team to meet agreed performance targets and KPIs, support learners at risk, and act as a point of escalation to resolve issues with clients. You will produce IQA and observation feedback reports, identify areas for improvement, and source CPD opportunities. Working closely with the Head of Portfolio, you will help plan and deliver a high-quality curriculum and learning experience, ensuring resources and training materials enable apprentices to succeed in their careers and become responsible British citizens.

You will also manage relationships with Assessment Organisations, attend regular meetings, support recruitment of new coaches, and contribute to programme reviews where relevant. This role offers the chance to be part of a highly rated, B Corp certified organisation with a strong mission to deliver skills programmes that build learner capability and drive sustainable growth for employers.

Experience
- Knowledge of Apprenticeship-related regulations, standards and IQA processes
- Experience in apprenticeship delivery and understanding of the role of Skills Coaches/Tutors
- Familiarity with the L4 Corporate Responsibility & Sustainability Practitioner standard
- Previous management or supervisory experience
- Strong background in managing high-quality learning programmes
- Excellent IT skills; knowledge of Salesforce is an advantage

About you
- Effective communicator with people at all levels, demonstrating compassion, maturity and professionalism
- Exceptional organisational and communication skills
- Ability to work independently and solve problems
- Innovative mindset with a drive for continuous quality improvement
- Passionate about helping people start their careers and delivering the best training possible
- Commitment to company values and expected behaviours

Qualifications
No specific qualifications are stated; however, relevant experience and knowledge of apprenticeship standards and delivery are essential.