Location
Blackwall Transport Complex, 1 Silvocea Way, E14 0JJ, London Borough of Tower Hamlets

Hours
35 hours per week

Salary
£42,264 - £44,235 (Spinal points 26-29)

About the Role
Tower Hamlets is seeking a committed and motivated Transport Coordinator to join Waste Services. This hands-on operational role supports the day-to-day running and management of the waste operational services fleet, ensuring compliance with the Council’s Operators Licence conditions. You will play a key role in shaping the future of fleet operations, directly impacting service quality and coordinating the introduction of innovative vehicles such as underground refuse storage collection vehicles and mechanical sweepers. Responsibilities include scheduling maintenance and repairs, monitoring safety standards, and maintaining detailed records of vehicle condition, history, and usage. You will collaborate closely with the Council’s corporate fleet management team and support the Fleet Compliance Officer to provide expert insight, ensuring the availability, safe and efficient use of the Waste Services’ fleet to deliver excellent service borough-wide.

Key Responsibilities
- Deliver a planned approach to removing operational vehicles from frontline duties for servicing, inspection, or repair in coordination with service managers.
- Manage fleet vehicle allocation to balance usage and address excessive use.
- Conduct regular vehicle inspections to identify damage and discuss maintenance and driver-related issues with service managers.
- Provide in-cab and classroom training for drivers at all levels, including non-LGV and LGV, on specialist equipment and driver assessments to ensure safe driving standards.
- Investigate accidents and dangerous occurrences.
- Check and review vehicle safety systems and supporting equipment such as on-board cameras, vehicle tracking, and data recording.
- Conduct random checks and regularly audit transport records.
- Maintain a vehicle washing programme.
- Oversee vehicle preparation for winter maintenance.
- Manage a parking system for fleet vehicles and drivers’ personal vehicles.

About Tower Hamlets Waste Services
Tower Hamlets Waste Services is a dynamic, forward-thinking team dedicated to delivering outstanding results for the community. We foster a supportive environment that encourages growth, values individual contributions, and champions sustainability and community engagement. We leverage innovative technology to enhance customer experience and operational performance. Our vision is to create a borough where people are aspirational, independent, and have equal access to opportunities, guided by our TOWER values: Together, Open, Willing, Excellent, Respect. We are committed to equality, diversity, and inclusion and welcome applicants interested in flexible working arrangements and those living in the borough.

Benefits
- Local Government Pension Scheme membership
- Generous annual leave: 29 days rising to 33 days after 5+ years’ service, plus bank holidays and 3 additional days at Christmas
- Flexible and agile working to support work–life balance
- Staff money-saving schemes such as rent deposit loans and season ticket loans
- Learning and development opportunities through our Learning Academy with clear career and leadership pathways
- Modern, flexible workplace at our award-winning Town Hall in Whitechapel, close to Whitechapel Tube and Elizabeth line station
- Inclusive culture supported by active Employee Network Groups

Experience
- Proven experience in a Transport Compliance or Fleet Management role, preferably within the waste industry.
- Understanding of UK transport regulations including driver hours, tachograph requirements, vehicle inspections, and safety standards.
- Knowledge of Waste Operations services and operational fleet availability and servicing requirements, ideally in a local government or public sector setting.

About You
- Excellent communication, relationship management, and problem-solving skills.
- Ability to work collaboratively and support operational teams.
- Motivated to maintain high safety and compliance standards.

Qualifications
- Valid full LGV driving licence (Category C).
- Driving assessment qualification (Level 2 award).
- Certificate of Professional Competence (CPC) in Road Transport Management or willingness to achieve this within one year of appointment.