Location
Blackwall Transport Complex, 1 Silvocea Way, E14 0JJ, London Borough of Tower Hamlets

Hours
35 hours per week

Salary
£42,264 - £44,235 (Spinal points 26-29)

About the Role
Tower Hamlets is seeking a committed and motivated Transport Co-ordinator to join Waste Services. This hands-on operational role supports the day-to-day management of the waste operational services fleet, ensuring compliance with the Council’s Operators Licence conditions. You will play a key role in shaping the future of fleet operations, coordinating the introduction of innovative vehicles such as underground refuse storage collection vehicles and mechanical sweepers. Responsibilities include scheduling maintenance and repairs, monitoring safety standards, and maintaining detailed records of vehicle condition, history, and usage. You will collaborate closely with the Council’s corporate fleet management team and support the Fleet Compliance Officer to ensure the availability, safe and efficient use of the Waste Services fleet, delivering excellent service across the borough.

Key Responsibilities
- Deliver a planned approach to removing operational vehicles from frontline duties for servicing, inspection, or repair in coordination with service managers
- Manage fleet vehicle allocation to balance usage and address excessive use
- Conduct regular vehicle inspections to identify damage and discuss maintenance and driver issues with service managers
- Provide in-cab and classroom training for drivers at all levels, including LGV and specialist equipment, and undertake driver assessments to ensure safe driving standards
- Investigate accidents and dangerous occurrences
- Review vehicle safety systems and supporting equipment such as on-board cameras, vehicle tracking, and data recording
- Conduct random checks and regularly audit transport records
- Maintain a vehicle washing programme
- Oversee vehicle preparation for winter maintenance
- Manage a waste operations parking system for fleet and personal vehicles

Why Join Us?
Tower Hamlets Waste Services is a dynamic, forward-thinking service dedicated to delivering outstanding results for the community. Joining us means becoming part of a passionate team focused on sustainability, innovation, and community engagement. We offer a supportive environment that encourages growth and values individual contributions. Our service is at the forefront of commercial waste management, leveraging innovative technology to enhance customer experience and operational performance. We embrace the borough’s vision of aspiration, independence, and equal opportunity, guided by our TOWER values: Together, Open, Willing, Excellent, Respect. We are committed to equality, diversity, and inclusion and welcome applicants interested in flexible working arrangements and those living in the borough. Benefits include membership in the Local Government Pension Scheme, generous annual leave (29 days rising to 33 after 5+ years, plus bank holidays and additional Christmas days), flexible working to support work-life balance, staff money-saving schemes, and learning and development opportunities through our Learning Academy.

About Tower Hamlets
Tower Hamlets is a unique and vibrant borough at the heart of London, blending history and innovation. It is one of the fastest growing and youngest boroughs in the UK, offering unparalleled opportunities to make a real difference. Our award-winning Town Hall in Whitechapel provides a modern, flexible workplace designed to foster collaboration and innovation. We prioritise equality, diversity, and inclusion, supported by active Employee Network Groups and a positive, inclusive culture. Join us to face exciting challenges, work with supportive colleagues, and shape one of London’s most important and vibrant communities.

Experience
- Proven experience in a Transport Compliance or Fleet Management role, preferably within the waste industry
- Understanding of Waste Operations services and operational fleet availability and servicing requirements, ideally in a local government or public sector setting

About you
- Strong understanding of UK transport regulations, including driver hours, tachograph requirements, vehicle inspections, and safety standards
- Excellent communication, relationship management, and problem-solving skills

Qualifications
- Valid full LGV driving licence (Category C)
- Driving assessment qualification (Level 2 award)
- Certificate of Professional Competence (CPC) in Road Transport Management or commitment to achieve within one year of appointment