Location
Carlisle

Hours
42.5 hours per week, shift-based pattern with front shift 8am to 6pm and back shift 12pm to 10pm. Weekends and Bank Holidays included.

Salary
£34,269 - £38,542 per annum base salary (depending on experience)
Overtime rates for weekday, weekend and Bank Holiday work paid at time and a half.

About the Role
Lanes Group is a leading nationwide utility services provider with around 5000 dedicated employees and a turnover exceeding £700 million. Join our dynamic and growing team within Sapphire Utility Solutions, a Lanes Group company specialising in multiple divisions. This role supports United Utilities contracts, predominantly wastewater network services as part of the AMP 7 period plan.

The Waste Water Operative will work from Carlisle WWTW alongside a United Utilities Customer Support Technician on the Bucket 1 reactive contract, solving problems on the sewer network. Key responsibilities include cleaning, CCTV inspections, and sewer investigations. You will attend to customers, inform them of works and timescales, and address any concerns.

Tasks include operating high-pressure water jetting equipment to clear blockages, carrying out CCTV inspections to assess pipe conditions, performing routine maintenance on equipment, and ensuring all safety issues are reported in line with company procedures. Competency in using electronic devices such as laptops or tablets for data entry is required.

This role requires working closely with the CST (UU Operative) and involves reactive and planned maintenance across the sewer network supported by traffic management and capital projects teams.

Experience
Desirable experience includes:
- HGV Class 2 (C) licence
- NRSWA - Sign, Lighting, Guarding
- High pressure water jetting
- Medium Risk Confined Spaces
- Emergency First Aid at Work
- Manual Handling
- EUSR National Water Hygiene
- CPC

About You
You should be a positive, constructive team player who communicates clearly and delivers on commitments. You will adhere to company policies and values, supporting a safe and compliant working environment. The ability to help others through coaching and structured development is valued. You will be adaptable to changing operational contexts and motivated to contribute ideas that enhance productivity or systems.

Qualifications
HGV Class 2 licence is desirable but not essential as training can be provided. Relevant safety and operational qualifications as listed above are advantageous.