Location
Somerset. Applicants must be locally based with a home base in Somerset.

Hours
40 hours per week, Monday to Friday.

Salary
£38,000 to £45,000 per year, depending on experience and qualifications.

About the Role
Net Zero Careers Accelerator is recruiting two experienced Air Source Heat Pump (ASHP) Service and Repair Engineers to maintain and repair low-carbon heating systems in domestic properties across Somerset. As an ASHP Service and Repair Engineer, you will service, diagnose, and repair air source heat pump systems and associated heating controls, ensuring they operate safely and efficiently. This role focuses specifically on servicing and repairing; applicants with experience limited to installation or fitting will not meet the requirements. You will work independently in occupied residential properties, managing your own appointments and delivering a professional service to customers. You will also be responsible for completing job records, reports, and parts requests accurately using company systems, identifying system improvements, additional work, and potential safety issues, and participating in an out-of-hours call-out rota when required.

Interview Process
The interview process consists of two stages: an initial video interview followed by a second interview which may be held face to face depending on the candidate’s location.

Experience
- Proven experience servicing and repairing air source heat pump systems.
- Electrical fault-finding skills relevant to domestic heating systems.
- Experience working in occupied domestic properties.
- Strong knowledge of low-temperature heating systems and controls.
- Experience with control systems including weather compensation, zoning, and hybrid systems.
- Ability to manage a field-based workload independently and meet productivity targets.

About You
- A strong customer service approach.
- Awareness of health, safety, and compliance requirements.
- Professional and reliable when representing the employer in customer homes.

Qualifications
- Level 3 Heat Pump qualification or equivalent.
- Unvented Hot Water qualification (G3).
- Minimum of two years’ post-qualification experience.
- Full UK driving licence with no more than six points.
- Knowledge of domestic renewable heating regulations.
- Awareness of MCS requirements.

Desirable Qualifications
- F-Gas certification.
- 18th Edition Wiring Regulations qualification (BS 7671).
- ACS qualifications including CCN1, CENWAT, HTR1, and CKR1.