Location
London Crossness SE2 9AQ

Hours
Monday to Friday, 7:30 am to 3:30 pm

Salary
£26,110 per annum

About the Role
You will be working on the front line as the face of Thames Water to our customers. Each year, we carry out over 500,000 tests on water samples collected from treatment works, reservoirs, and randomly selected customer properties to ensure the highest quality drinking water.
This role involves extensive travel between customers and sites, working as part of a busy team across a wide geographical area. You will be responsible for testing water samples and managing the maintenance of your sampling records and equipment to industry standards. Additionally, you may investigate supply issues and customer complaints.
As part of Thames Water, you will contribute to delivering safe, clean water to millions of customers while supporting the company’s commitment to building a better future for customers, communities, people, and the planet.

Experience
- Previous experience in driving and customer service is required due to frequent cold calling at residential and commercial properties and long periods spent driving and navigating.
- Ability to plan journeys efficiently and good driving knowledge.

About you
- Confident in cold calling customers at their homes and commercial premises.
- Organized and able to work independently.
- Open to learning about the water industry and relevant processes.
- Good computer literacy.

Qualifications
- A clean manual driving licence is required.