Location
South East London SE2 9AQ

Hours
38 hours per week, 7:30 am to 3:30 pm Monday to Friday, including participation in an out-of-hours rota with 1 working weekend in 7

Salary
£14.59 per hour

About the Role
You will be working on the front line as the face of Thames Water to our customers. Each year, Thames Water carries out over 500,000 tests on water samples collected from treatment works, reservoirs, and randomly selected customer properties to ensure the highest quality drinking water.
- Participate in an out-of-hours roster including weekends
- Travel extensively between customer properties and sites across a wide geographical area
- Test water samples and manage the maintenance of sampling records and equipment to industry standards
- Investigate supply issues and customer complaints as required
- Work as part of a busy team ensuring water quality and customer satisfaction

About Thames Water
At Thames Water, our purpose is to deliver life’s essential service so our customers, communities, and planet can thrive. We are committed to managing water resources responsibly amid changing weather patterns and increasing demand. Working here means being part of a diverse and inclusive team dedicated to making a difference every day.

Experience
- Previous experience in driving and customer service is required due to frequent cold calling and extensive driving/navigating
- Confidence to cold call residential and commercial properties
- Ability to plan journeys efficiently with good driving knowledge

About you
- Organised and able to work independently
- Open to learning about the water industry and relevant processes
- Good computer literacy skills

Qualifications
- A clean manual driving licence is required