Location
Hammersmith, West London (Depot base in Hammersmith or Walton)

Hours
Standard working hours: 7:30am to 3:30pm Monday to Friday
Standby rota: Up to 2 weekends in every 7 weeks, including evenings and weekends, with additional payment

Salary
£28,830 per annum

About the Role
This is a fantastic opportunity to be right at the heart of things, acting as the friendly face of Thames Water when meeting our customers. Each year, we run over 500,000 checks on water samples collected from treatment centres, reservoirs, and a mix of customer homes to ensure tap water is of the highest quality.
You will be on the move frequently, travelling between different customers and sites as part of a lively team covering a large area. Your main responsibility will be testing water samples in domestic homes and businesses.
You will oversee the management of your sampling records and maintenance of sampling equipment, ensuring all are kept to industry standards. Occasionally, you may assist with investigating supply issues or customer complaints.
Use of a company van for business purposes is provided.
Thames Water is the UK’s largest water and wastewater company, serving over 16 million customers. We are committed to building a better future for our customers, communities, people, and the planet. Working here means meaningful career opportunities, flexible working arrangements, and excellent benefits. Join us to make a daily difference while helping to protect the world of water for future generations.

Experience
- Confident driving experience in medium-sized vehicles in busy, high-traffic areas
- Customer-facing experience, comfortable visiting domestic houses and businesses

About you
- Organised and good at planning routes independently
- Comfortable working alone and setting up your day
- Good computer literacy and attention to detail to follow technical procedures accurately
- Positive attitude and willingness to learn about the water industry (knowledge is a plus but not essential)

Qualifications
- Clean manual driving licence is essential