Location
Hammersmith, London (Depot base in West London at either Hammersmith or Walton)

Hours
Standard working hours are 7:30am to 3:30pm Monday to Friday. You will also be on a standby rota up to 2 weekends every 7 weeks, including evenings and weekends, for which additional payment is provided.

Salary
£28,830 per annum

About the Role
This is a fantastic opportunity to be at the heart of Thames Water, acting as the friendly face when meeting our customers. Each year, we conduct over 500,000 water quality checks from treatment centres, reservoirs, and customer homes to ensure the highest water standards.
- You will be travelling frequently between customers and sites, working as part of a lively team covering a large area.
- Your main responsibility will be testing water samples in domestic homes and businesses.
- You will manage your sampling records and maintain sampling equipment to industry standards.
- Occasionally, you may assist with investigating supply issues or customer complaints.
This role offers the chance to work independently, plan your routes, and engage directly with customers while ensuring water quality and safety.

Experience
- Confident driving experience in medium-sized vehicles in busy, high-traffic areas.
- Customer-facing experience, comfortable visiting domestic houses and businesses.

About you
- Organised and able to plan your day and routes independently.
- Good computer literacy and attention to detail to follow technical procedures accurately.
- Willingness to learn about the water industry; prior knowledge is a plus but not essential.
- A positive, proactive attitude with strong communication skills.

Qualifications
- Clean manual driving licence is essential.