Location
Hammersmith, London (Depot base in West London, either Hammersmith or Walton)

Hours
Standard working hours are 7:30am to 3:30pm Monday to Friday. You will also be on a standby rota up to 2 weekends every 7 weeks, including evenings and weekends, with additional payment.

Salary
£28,830 per annum

About the Role
This is a fantastic opportunity to be right at the heart of things, acting as the friendly face of Thames Water when meeting our customers. Each year, Thames Water runs over 500,000 checks on water samples collected from treatment centres, reservoirs, and customer homes to ensure the highest quality tap water.
You will be on the move frequently, travelling between different customers and sites as part of a lively team covering a large area. Your main responsibility will be testing water samples in domestic homes and businesses.
You will oversee the management of your sampling records and maintenance of sampling equipment, ensuring all are kept to industry standards. Occasionally, you may assist with investigating supply issues or customer complaints.
Your role is essential in maintaining water quality and customer satisfaction, providing a technical and customer-facing service that supports Thames Water’s commitment to excellence.

Experience
- Confident driving experience in medium-sized vehicles in busy, high-traffic areas.
- Customer-facing experience, comfortable visiting domestic houses and businesses.

About you
- Organised and able to plan your routes effectively.
- Comfortable working independently and setting up your own day.
- Good computer literacy and strong attention to detail to follow technical procedures accurately.
- A positive attitude and willingness to learn about the water industry is a plus.

Qualifications
- Clean manual driving licence is essential.
- No specific qualifications required, but a willingness to learn and develop in the role is important.