Location
North London - Deephams, Enfield, N9 0BA.

Hours
Night Shifts (Monday-Sunday) 20:00-06:30. Day shifts (Monday–Thursday) required for the training period of 6 months.

Salary
Up to £38,000 per annum depending on skills and experience.

About the Role
We have an exciting opportunity for you to join our North London team at Thames Water as a Network Service Technician. This is an exciting and varied customer-facing role where day to day you will be resolving customer network challenges to ensure minimal disruption to customer supply. You will be meeting and helping different people every day, working on a variety of projects ensuring that the best service is given to our customers. Your responsibilities will include taking personal ownership of customer queries, collaborating with contractors for planned and unplanned work, investigating clean water networks, controlling burst mains, and conducting valve operations and water sampling.

Experience
Previous experience in a similar role or utilities-based environment is preferred.

About you
Having a basic knowledge of domestic plumbing or water mains and leakage would be advantageous but not essential as full training is provided. Our customers are at the heart of everything we do, so previous customer service experience within a constantly changing environment is essential. You should have excellent customer service skills, a can-do and positive attitude, initiative, excellent time management, and a solution-focused mindset.

Qualifications
A full UK driving license is required as the role involves driving daily.