Location
Witney and surrounding areas

Hours
36 hours per week, Monday to Friday, plus participation in an out-of-hours rota for escalations and advice

Salary
Up to £46,000 per annum depending on skills and experience

About the Role
Are you looking for a new challenge with variety? Do you enjoy working in a team, driving high Health and Safety standards, and motivating both yourself and others? As a Performance Manager at Thames Water, you will play a key role in managing the day-to-day operations of up to 15 Sewage Treatment Works across the Witney geographical area. You will lead a small multi-skilled team of up to 12 technicians, driving improvements in site operations and asset management with a strong focus on environmental impact and customer service.

Your responsibilities will include leading the Health & Safety culture of your team, ensuring total compliance and embedding good practices as everyday standards. You will manage process performance to meet regulatory quality targets by maintaining plant availability and reliability. Driving team performance through work management, development, and Health & Safety awareness will be essential. You will also own the financial activities and budget management of your team, seeking efficiencies while delivering exceptional customer and stakeholder service.

This role requires travel between sites, so a driving licence and car ownership are essential. You will be based primarily at Witney STW but will visit other sites regularly. This is a fantastic opportunity to establish a career in frontline operations within Thames Water’s Thames Valley North Operations Team in Wastewater.

Thames Water is the UK’s largest water and wastewater company, serving over 16 million customers. We are committed to building a better future for our customers, communities, people, and the planet. Join us to make a real difference every day in a rewarding and diverse workplace with meaningful career opportunities, flexible working arrangements, and excellent benefits.

We are proud to be an inclusive employer and welcome applications from everyone. If you require any adjustments during the recruitment process, please let us know. Join Team Thames and help us build a better future for our customers, our region, and our planet.

Experience
- 2-3 years of successfully managing an operational team
- Demonstrated strong leadership skills with the ability to develop, coach, motivate, and engage a team
- Experience connecting and collaborating intensively within your team and across the organisation
- Proven track record of raising standards within a team
- Experience leading and demanding a Health & Safety culture, ensuring total compliance
- Ideally IOSH or equivalent Health & Safety qualification
- Computer literate with ability to analyse data using Microsoft Excel, Word, and PowerPoint

About you
- A leader with excellent communication and interpersonal skills, able to listen and provide sound feedback
- Visionary with the ability to adapt and make decisive decisions in a fast-paced environment
- Passionate about driving performance and continuous improvement
- Empathetic and able to build a strong team environment
- Committed to delivering exceptional customer and stakeholder service

Qualifications
- IOSH or equivalent Health & Safety qualification is desirable but not essential
- Relevant leadership and operational management experience is required