Location
Mogden Sewage Treatment Works, Isleworth, TW7 7LW, London.

Hours
36 hours per week across a 12-hour rotating shift pattern.

Salary
Up to £43,500 per annum, depending on skills and experience.

About the Role
We are seeking a Process Controller to join our area operations team at Mogden Sewage Treatment Works. Reporting to the Site Manager, you will be responsible for the overall operation of the sewage treatment plant and equipment. Your duties will include carrying out high voltage and related low voltage switching operations, monitoring and reporting data to ensure statutory and regulatory compliance, and maintaining regulatory quality standards to meet customer demand. You will process faults and advise on suitable rectifications, raise issues to Maintenance Scheduler or Team Leader as needed, and carry out isolations and issue Permits to Work as part of a safe system of work. Additionally, you will assist with on-site capital projects, coordinate maintenance and operational personnel, monitor stock levels, and undertake safety and security checks. Operating and monitoring processes from the Control Room using SCADA is a key part of the role, with occasional inspections and operations in the process area. This is a full-time permanent position requiring the ability to work unsupervised on 12-hour day and night shifts.

Benefits
Training on all aspects of production and site operations will be provided. You will have access to GymPass, offering free fitness plans and wellbeing apps for you and up to three family members. Participate in the Cycle to Work scheme with savings up to £3,000. WeCare provides a variety of health and wellbeing services including specialist counselling sessions, 24/7 virtual GP access, fitness programmes, and nutritionist support. Additional benefits include Benefits on Tap discounts, generous paternity and enhanced maternity leave, ongoing performance development reviews, 24 days holiday increasing to 28 with service plus bank holidays, contributory pension scheme with up to 12% employer contribution, and annual personal medical assessments.

About Thames Water
We are the UK’s largest water and wastewater company, serving over 16 million customers. Our mission is to build a better future for our customers, communities, people, and the planet. We offer meaningful career opportunities, flexible working arrangements, and a diverse and inclusive workplace. Join us to make a daily difference while helping to protect water resources for future generations.

Experience
Demonstrable logical thinking, attention to detail, and workload management skills are essential. Experience with SCADA systems is beneficial.

About you
You must hold a full UK driving licence and have strong health and safety knowledge. The role requires the ability to make decisions under pressure, work autonomously and as part of a team, and build strong relationships with internal and external stakeholders. Strong interpersonal skills and the ability to build rapport are important. You must be fully competent in using company IT systems and able to work unsupervised on 12-hour shifts, both days and nights.

Qualifications
A qualification in a technical discipline such as Mechanical, Electrical, or Instrumentation & Control Automation (M, E or ICA) is advantageous. Relevant qualifications include Technical City and Guilds, ONC/OND, HNC/HND or equivalent. Being an Appointed Person for High Voltage (HV) electrical work or the ability to successfully complete the AP(HV) course is desirable.