Location
Mogden Sewage Treatment Works, Isleworth, TW7 7LW

Hours
36 hours per week across a 12-hour rotating shift pattern

Salary
Up to £43,500 per annum, depending on skills and experience

About the Role
We are seeking a Process Controller to join our Mogden Sewage Treatment Works as a key member of the area operations team. Reporting to the Site Manager, you will be responsible for the overall operation of the Sewage Treatment Works, including the plant and equipment. Your duties will include carrying out high voltage and related low voltage switching operations, monitoring, collating and reporting data to ensure statutory and regulatory compliance, and meeting regulatory quality standards and customer demand. You will process faults and advise on suitable rectifications, raise issues to the Maintenance Scheduler or Team Leader as required, carry out isolations to plant, and issue Permits to Work as part of a safe system of work. Additionally, you will assist with on-site capital project works, coordinate maintenance and operational personnel, monitor stock levels, request and receive deliveries, and undertake safety and security checks to ensure the health and safety of yourself and colleagues. Operating and monitoring processes from the Control room using SCADA is a key part of the role, with occasional visits to the process area to carry out operations and inspections when necessary.

Benefits
Training on all aspects of site production and operation will be provided. You will have access to GymPass, a free fitness plan and wellbeing apps for you and up to three family members, plus discounted plans nationwide. Participate in the Cycle to Work scheme with savings up to £3,000. Benefit from a performance-related pay plan linked to company targets. Access WeCare health and wellbeing services including counselling, virtual GP, fitness programmes, and nutritionist support. Enjoy Benefits on Tap offering discounts, cashback, and vouchers. Generous paternity leave (4 weeks paid plus 2 weeks unpaid) and enhanced maternity leave (26 weeks full pay plus 13 weeks half pay). Receive ongoing performance development reviews, 24 days holiday increasing to 28 with service plus bank holidays, contributory pension scheme up to 12% with employer match, and annual personal medical assessments.

About Thames Water
We are the UK’s largest water and wastewater company, serving over 16 million customers. We are committed to building a better future for our customers, communities, people, and the planet. Thames Water offers a unique, rewarding, and diverse workplace with meaningful career opportunities, flexible working arrangements, and excellent benefits. Join us to make a daily difference while helping protect water resources for future generations. We are dedicated to diversity and inclusion and provide support throughout the recruitment process. As part of Team Thames, you may also have the opportunity to support customers on the frontline as an ambassador, with full training provided.

Experience
Experience with SCADA systems is beneficial. Proven ability to work unsupervised on 12-hour shifts, both days and nights. Competent in using company IT systems.

About you
Logical thinker with strong attention to detail and excellent workload management skills. Ability to make decisions under pressure and work autonomously as well as part of a team. Strong interpersonal skills with the ability to build rapport quickly with internal and external stakeholders. Health and safety knowledge is essential. Full UK driving licence is required.

Qualifications
Qualification in a technical discipline such as Mechanical, Electrical or Instrumentation (M, E or ICA) is advantageous. Relevant technical qualifications include City and Guilds, ONC/OND, HNC/HND or equivalent. Being an Appointed Person for High Voltage (electrical work) or the ability to complete the AP(HV) course is desirable.