Location
Mogden Sewage Treatment Works, Isleworth, TW7 7LW, London.

Hours
36 hours per week across a 12-hour rotating shift pattern.

Salary
Up to £43,500 per annum, depending on skills and experience.

About the Role
We are seeking a Process Controller to join our Mogden Sewage Treatment Works as a key member of the area operations team. Reporting to the Site Manager, you will be responsible for the overall operation of the Sewage Treatment Works, including the plant and equipment. Your duties will include carrying out high voltage and related low voltage switching operations, monitoring, collating and reporting data to ensure statutory and regulatory compliance, and meeting regulatory quality standards and customer demand. You will process faults and advise on suitable rectifications, raise issues to the Maintenance Scheduler or Team Leader as required, and carry out isolations to plant while issuing Permits to Work as part of a safe system of work. Additionally, you will assist with on-site capital project works, coordinate maintenance and operational personnel, raise reactive work requests, monitor stock levels, and manage deliveries. Safety and security checks are a key part of your responsibilities, ensuring the health and safety of yourself and colleagues. You will operate and monitor processes from the Control room using SCADA and, when necessary, perform operations and inspections in the process area.

Benefits
Training on all aspects of site production and operation will be provided. Access to GymPass fitness plans and wellbeing apps for you and up to three family members. Cycle to Work scheme with savings up to £3,000. Performance-related pay linked to company targets. WeCare health and wellbeing services including counselling, virtual GP access, fitness and nutrition support. Benefits on Tap offering discounts, cashback and vouchers. Generous parental leave policies including 4 weeks paid paternity leave and enhanced maternity leave. Ongoing performance development reviews. 24 days holiday per year, increasing to 28 with length of service, plus bank holidays. Contributory pension scheme with up to 12% employer contribution. Annual personal medical assessments available to all employees.

About Thames Water
We are the UK’s largest water and wastewater company, serving over 16 million customers. We are committed to building a better future for our customers, communities, people, and the planet. Thames Water offers a unique, rewarding, and diverse workplace with meaningful career opportunities, flexible working arrangements, and excellent benefits. Join us to make a daily difference while helping protect water resources for future generations. We are an inclusive employer and provide support throughout the recruitment process to ensure all candidates can participate fully.

Experience
Ability to demonstrate logical thinking, attention to detail, and effective workload management. Experience with SCADA systems is beneficial. Proven ability to work unsupervised on 12-hour shifts, including days and nights. Competent in using company IT systems.

About you
Strong decision-making skills, including working under pressure. Ability to build strong relationships with internal and external stakeholders quickly. Excellent interpersonal skills and ability to build rapport. Ability to work autonomously and as part of a team. Commitment to health and safety and responsibility for self and colleagues. Full UK driving licence is essential due to the nature of the role.

Qualifications
Qualification in a technical discipline such as Mechanical, Electrical or Instrumentation (M, E or ICA) is advantageous. Relevant technical qualifications such as City and Guilds, ONC/OND, HNC/HND or equivalent are preferred. Being an Appointed Person for High Voltage (electrical work) or the ability to complete the AP(HV) course is desirable.