Location
Coppermills Water Treatment Works, London, E17 7HE

Hours
38 hours per week on a 12-hour rotating shift pattern. This role requires the ability to work unsupervised for long periods and cover shifts as required by the Thames Water shift agreement.

Salary
Up to £44,300 per annum, depending on skills and experience

About the Role
As a Process Controller reporting to the Shift Team Manager, you will be responsible for the day-to-day operations at Coppermills WTW production works, ensuring wholesome water is available 24 hours a day for our customers. You will work as part of a team to ensure the effective and continuous operation of the site, strictly adhering to all necessary process values and regulations.
- Monitor and control water treatment processes remotely via SCADA, including abstraction, filtration, ozonation, and disinfection.
- Conduct sampling and analysis to ensure compliance with standards and regulations.
- Diagnose and resolve faults, responding calmly to emergencies such as process or power failures.
- Complete operational documentation and shift logs.
- Maintain Health & Safety standards, contribute to risk assessments, and ensure compliance with COMAH regulations.
- Collaborate with Water Quality, Maintenance, and Strategic Control teams to resolve issues and optimise performance.
- Keep technical knowledge and training up to date with changes in procedures and asset standards.

Benefits
24 days holiday per year, increasing to 28 with length of service (plus bank holidays)
Performance-related pay plan linked to company performance measures and targets
Generous pension scheme through AON
Access to a wide range of health, wellbeing, and financial benefits including annual health MOTs, physiotherapy, counselling, Cycle to Work schemes, shopping vouchers, and life assurance

About Thames Water
We are the UK’s largest water and wastewater company, serving over 16 million customers. We are committed to building a better future for our customers, communities, people, and the planet. Thames Water offers meaningful career opportunities, flexible working arrangements, and excellent benefits. Join us to make a daily difference while helping to protect the world’s water for future generations.

Experience
- Hands-on and practical approach with impeccable attention to detail and troubleshooting skills
- Experience of lone working and willingness to work in confined spaces under challenging conditions
- Previous process and/or water industry experience in a similar role is desirable but not essential

About you
- Flexible and able to be signed off on multiple areas on site
- Able to work unsupervised for long periods and cover shifts as required
- Basic literacy, numeracy, and computer skills essential for using email and operating plant computers/SCADA equipment

Qualifications
- Full UK driving licence required due to the nature of the role