Location
Orpington (Ps & Depot) BR6 0SQ

Hours
36 hours per week, Monday–Friday

Salary
Up to £55,000 per annum (depending on experience)

Contract
Permanent

About the Role
Join Thames Water as a Risk & Optimisation Coordinator, where you’ll play a pivotal role in driving operational excellence and reducing risk across our Water Production operations. This is a key position within the local management team, combining technical expertise, risk management, and operational optimisation to support our business goals — from regulatory compliance and health & safety to cost efficiency and asset performance.
What will you be doing as a Risk & Optimisation Coordinator?
- Technical Competence: obtains and maintains process competence in an area and/or across certain asset types, building a positive reputation across Water Production and other key stakeholders.
- Risk Management: owns the risk management process for an area, supporting the identification of risks (and optimisation opportunities) and ensuring that the Asset Planning System (APS) is up-to-date, fully populated, and provides a representative view of risk for the area operations team at all times; interfacing with Operational Excellence (OpEx) in Water Production and the Asset Management team for in-AMP planning and support for future AMP investment needs.
- Optimisation: identifies and leads changes to improve asset compliance and value for money; also supporting OpEx, delivering opportunities which they are leading on.
- Site Operating Manuals (SOM) and Site-Specific Procedures (SSP): maintain a good understanding of Best Operating Practices, Asset Standards, and site operations. Owns and updates SOMs and SSPs. Work with process and maintenance teams to deploy the SSPs in the field to ensure that they or the assets are fit for purpose.
- Process Assurance: provide process assurance to the production teams through the application of appropriate methods to test, review and support improvements to drinking water and environmental regulatory compliance; assisting with investigations of process non-compliances (waivers) or incidents, including disinfection incidents.
- Audits: provide technical support for DWSPAs, DWI, and Hazrev to ensure actions are translated onto APS and resolved in a timely fashion.
- Health and Safety: supporting the maintenance of statutory compliance in the area, i.e. permits and H&S inspections.

Experience
Good understanding of the risk management process and interactions with Asset Management.

About you
Strong IT skills (especially Excel) and an ability to interrogate data. Good communicator and ability to develop effective relationships. You will demonstrate confidence to present to and to influence leaders in the organisation at all levels. Excellent organisational skills and a keen eye for detail. A passion for driving positive behaviours throughout your region. You will be able to deliver against stretching operational targets and must be commercially astute. Nebosh: Knowledge of Health and Safety Management would be beneficial, however, not essential, as training will be provided. Due to the nature of the role, a full UK Driving licence is required.

Qualifications
No specific qualifications are mentioned, but relevant experience and a willingness to learn are essential.