Location
Enfield, London. Base locations include Deephams (N90BA), Kentish Town (NW18SL), or Lea Bridge Depot (E59RJ).

Hours
45 hours per week. Shift pattern includes 1 in 4 weekends, 1 in 4 weeks on a late shift, and 1 in 4 weeks on standby. Flexibility to undertake overtime during peak demand is essential. Some positions offer Monday to Friday fixed day or late shifts.

Salary
£41,000 to £51,000 per annum, depending on skills and experience.

About the Role
As an R&M Technical Specialist, you will work with and coach repair and maintenance teams across North London to deliver customer-focused, right-first-time repairs with a strong emphasis on health and safety. You will support on-site delivery of repair and maintenance activities within SLA to achieve business and customer outcomes efficiently and safely. Your responsibilities include overseeing complex repairs such as deep excavations, validating permits to break ground, and providing technical expertise to ensure compliance with health and safety standards. You will mentor and coach less experienced team members to develop their technical skills and operational effectiveness. Engaging with customers and councils to minimize disruption and reduce leakage and service interruptions will be key. Additionally, you will undertake competency assessments of R&M teams to maintain high standards of health and safety compliance and quality of work.

Benefits
26 days holiday per year, increasing to 30 with length of service (plus bank holidays). Company van provided. Pension scheme with up to 12% employer contribution. Performance Related Pay Plan up to 10% of salary. Access to health and wellbeing benefits including annual health MOTs, physiotherapy, counselling, Cycle to Work schemes, shopping vouchers, and life assurance.

About Thames Water
Thames Water is the UK’s largest water and wastewater company, serving over 16 million customers. We are committed to building a better future for our customers, communities, people, and the planet. We offer a diverse and inclusive workplace with fast-tracked career opportunities, flexible working arrangements, and excellent benefits. Join us to make a meaningful difference every day and help protect the world’s water for future generations.

Experience
- Previous experience in a similar role within the Water Industry is essential.

Qualifications
- Full UK driving licence
- EUSR Water Hygiene card
- Street Works qualification (NRSWA) or SMSTS
- Service Avoidance Level 2
- First Aid qualification
- Asbestos and COSHH awareness

Additional Skills
- Abrasive wheels training
- Manual handling training
- Confined Space awareness (desirable)

About You
Strong commitment to health and safety, excellent coaching and mentoring skills, ability to work effectively within teams, and a flexible approach to working hours including overtime. You are customer-focused and able to engage positively with customers and councils to ensure smooth delivery of work with minimal disruption.